Avaliações (281)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
Data de edição: 30 de agosto de 2024

I initially left a 1-star review due to a misunderstanding regarding a billing issue.

However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure ...

Paul Russells Trade
Reino Unido
26 dias usando o app
Wholesale Gorilla deixou uma resposta 3 de setembro de 2024

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks so much!

9 de agosto de 2024

Quick response to issue and back online quickly. Thanks!

Defence Medals Canada
Canadá
Mais de 4 anos usando o app
Wholesale Gorilla deixou uma resposta 12 de agosto de 2024

Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to becoming even faster through our chat support.

10 de abril de 2024

Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.

Vapesdirect
Reino Unido
Aproximadamente 3 anos usando o app
Wholesale Gorilla deixou uma resposta 16 de abril de 2024

Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.

19 de março de 2024

Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.

Haus of Dizzy
Austrália
Mais de 2 anos usando o app
Wholesale Gorilla deixou uma resposta 25 de março de 2024

We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.

21 de março de 2024

Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!

Savory Fine Foods
Estados Unidos
Mais de 3 anos usando o app
Wholesale Gorilla deixou uma resposta 25 de março de 2024

We strive to provide excellent service, and your feedback helps us do that. Thanks!

23 de maio de 2024

Beware- this app charges you even after you have uninstalled it.

Plant Based Hair Care for Natural Hair
Estados Unidos
Aproximadamente 5 anos usando o app
Wholesale Gorilla deixou uma resposta 7 de junho de 2024

Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This ...

30 de agosto de 2024

Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.

4XEM
Canadá
Aproximadamente 1 mês usando o app
Wholesale Gorilla deixou uma resposta 3 de setembro de 2024

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

10 de agosto de 2024

Some great tech help when needed. This app works well for our business for the 12 months we have been using it. Would recommend.

QJ Riding Wear
Austrália
Mais de 1 ano usando o app
Wholesale Gorilla deixou uma resposta 12 de agosto de 2024

Thanks so much for the review! Your feedback helps us improve, and we are here for you if ever needed.

9 de julho de 2024

I can't say enough good things about this app! The team behind it is absolutely amazing and incredibly helpful. Despite the timezone difference, they've been handled every customisation enquiry with quick and friendly support. It's so refreshing to interact with a team that genuinely cares about their users. The app itself is fantastic as well. The back-end is simple and easy to use and offers a ...

Zag Bijoux
Austrália
Aproximadamente 2 meses usando o app
Wholesale Gorilla deixou uma resposta 10 de julho de 2024

Thanks so much for the amazing review! Your feedback means the world to us. We're constantly working to improve, so let us know if you have any ideas!

13 de maio de 2024

Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.

Talk Is Cheap NZ
Nova Zelândia
11 meses usando o app
Wholesale Gorilla deixou uma resposta 13 de junho de 2024

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.