Wholesale Gorilla , 248 avaliações

Classificação geral
4,6
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
16 de agosto de 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app!
Melissa

MechaChocolate
Estados Unidos
2 meses usando o app
Wholesale Gorilla deixou uma resposta 18 de agosto de 2023

Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.

30 de junho de 2023

There are a lot of wholesale apps available and so choosing the right one is a difficult decision. However I went with Wholesale Gorilla after reading reviews on the shopify platform and also independent blogs and reviews. They have been absolutely brilliant at helping me along the way of set up and answering questions the same day.The set up process is actually quite straightforward but anything I was unsure about they took the time to help. I love the way my wholesale site looks the same as my retail site as I didn't want to lose any of my design. I would absolutely recommend anyone looking to start a wholesale platform to use Wholesale Gorilla. A big thank you to all the team but especially Clementine who has guided me every step of the way.

KHOAL
Reino Unido
30 dias usando o app
Wholesale Gorilla deixou uma resposta 3 de julho de 2023

Thank you for your feedback! We're glad you're happy with Wholesale Gorilla and our customer service. We take pride in providing excellent service, and we're always here to help.

22 de agosto de 2023

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Waka Coffee & Tea
Estados Unidos
Aproximadamente 1 ano usando o app
Wholesale Gorilla deixou uma resposta 24 de agosto de 2023

Thank you for your review! We're always happy to help, and we now offer chat support too!

Data de edição: 16 de outubro de 2023

I had previously given this app a 1-star rating as I had so many problems with the setup. I have upgraded to a 3-star as after some time I did eventually get some assistance and was able to resolve most of the issues, but it was still a difficult and costly app to use. I have since transferred to B2B ordering and would highly recommend checking out this alternative, it is cheaper, easier to set up, help desk is very responsive and fast, was a completely different experience to using this app and my wholesale orders are just rolling in its great.

Tuhi Stationery Ltd
Nova Zelândia
5 meses usando o app
20 de junho de 2023

I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.

Lily Hill
Estados Unidos
12 meses usando o app
Wholesale Gorilla deixou uma resposta 21 de junho de 2023

Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.

12 de junho de 2023

I am extremely disappointed with Wholesale Gorilla as they made changes to the incorrect (and live) theme version of my website at approximately 3am on a Saturday of a long weekend. Wholesale Gorilla were advised of the theme name that needed to be updated however went outside their permission and scope. Even when advising them that they had updated the incorrect theme they failed to address this.

Milkbar Breastpumps
Austrália
Quase 3 anos usando o app
Wholesale Gorilla deixou uma resposta 20 de junho de 2023

We apologize for the confusion with your theme update request.  We have addressed the issue and have made changes to make sure this doesn't happen again.
Thank you for your patience and understanding. We appreciate your being a customer since 2021. Please do not hesitate to contact us if you have any further questions or concerns.

25 de agosto de 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Joju
Estados Unidos
8 meses usando o app
Wholesale Gorilla deixou uma resposta 1 de setembro de 2023

Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.

18 de maio de 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Just Shear
Austrália
Mais de 2 anos usando o app
4 de outubro de 2023

Great,

The team is always fast and helpful

LOHY.
Austrália
Mais de 3 anos usando o app
Wholesale Gorilla deixou uma resposta 10 de outubro de 2023

Thank you for being a long-time customer. We really appreciate your business!

20 de setembro de 2023

Support has been great as we get this set up! Seems seamless & easy to use. Wondering what took me so long vs setting up individual codes for every new WS signup!

Leetie Lovendale
Estados Unidos
30 dias usando o app
Wholesale Gorilla deixou uma resposta 22 de setembro de 2023

Thanks so much! We're glad our app has saved you time, and we welcome you to try our our new chat support if you're ever in a pinch!