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*****UPDATED REVIEW*****
After a month of difficulties, I finally found the problem, GROWAVE was messing up my checkout. Zachary quickly fixed it, and I mean FAST after the issue was identified and I am finally up and running and working. I love the customer registration and the quick sales form for this app. The quick sales form is easily customized and I am able to add only what categories I want to it. ************************************************************************************* Customers have not been able to checkout for a month because of a session expired notification. I have contacted customer support three times and am only given directions to provide to my customers. I tried to reset my cookies and it did not even fix the problem. My customers do not have time or want to change their cookie settings or anything else. I am having to manually type in orders and manually give wholesale discounts because no one can checkout through the app. Nothing has been done to fix the problem.
Wholesale Gorilla helps streamline the process of selling our wholesale collection on our retail website. The team is always super helpful and quick to reply to any inquiries or service requests. Definitely recommend!
Fantastic wholesaler app - that does everything you need and more, so glad to have found it. Great communication and team!
I received great costumer service from Ann. I received a quick replies and prompt solution to my problem.
A L E L U I A ! ! ! ✨❤
After SEVERAL years looking for an app to manage wholesale orders and customers, Wholesale Gorilla app is filling ALL OUR NEEDS... I am so happy, I can't tell you how much life will be easier now with this AWESOME BEST WHOLESALE app in the WORLD!! ...and an AWESOME CUSTOMER SERVICE in addition to that..!
I LOVE you Wholesale Gorilla x x x Thank you !!!!!! Definitly worth the $29.95/month Would like to give 10 stars if I could!!
I should have written this a lot time ago. The customer service is top of the line. They are responsive and will let you know if there are any conflicts with other apps. I messed up my theme with another application that did not allow a simple "uninstall". It caused my wholesale customers to not see their discounted page! OMG, I was screwed. I contacted the Wholesale Gorilla team and they were on it.
What I love the most:
Once customers signup - they can see their discounts right away.
You can change bulk discount offers on products - individually - not to a whole collection or store
The app manages discounts so you aren't giving away your store. It is "smart" to apply one discount and not combine them with other offers. FREAKING LOVE THIS APP
I am a heavy app user on my store. www.zivalash.com It really helps to find an app that helps the small business folks.
Thanks guys!
WSG works exactly as advertised. We're using it on a dedicated wholesale storefront for the additional features (aside from applying wholesale pricing) such as Quick Order Form, product exclusion, wholesaler signup, backend wholesale order creation, volume discounts, and more. Clementine has been extremely helpful and friendly and responds to requests swiftly. Keep up the great work!
Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!
This is a fabulous program. We did run into a few "issues" but the customer service was so good that I had no doubt in mind that this is where I wanted to stay and fix the issues. All have been fixed in a very timely manner and I am a very happy customer!
We love Wholesale Gorilla! It's easy to use and we now have a lot of great accounts that just order right from our website. We offer drop shipping so it's really easy for our galleries/shops to take orders for prints and place the order on our site, they've already been paid by the customer and when they place an order on our site, we've been paid. No invoicing. Then our printer/framer ships directly to the customer. I don't even touch my prints anymore and it's been a game changer. - Erik Abel / abelarts.com
Hi Erik, thanks so much for the kind words! We're thrilled that you're enjoying our app, and can't wait to bring you even more great features.