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Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.
Your feedback lets us know we're on the right track. Thanks so much for the review!
We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team!
We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
We have been using the app for just over a month and couldn't rave about the help side enough!
It took a little getting used to the app - we don't have many apps embedded onto our store so we are probably a little slower at understanding how they can work.
Clementine from the support team has been my absolute life line, she has gone above and beyond to help get to the bottom of some of my questions and always got us a 'fix' in the end. Really happy with the app so far and love that i get to speak to actual people rather than just a bot! Highly recommend :)
It's so great to have you on board with Wholesale Gorilla, and it's always our pleasure to help out! Thank you for being a customer, and for your kind review.
As a merchant you should know that beyond the functions you would expect from the app, (that are grea!) the customer support is one of the best I experienced. Serhii answered my questions, understood what I needed and tweaked in no time to help my customers experience.
We deeply appreciate you sharing your experience, and are here for you if any other questions arise.
Great customer service team who are always happy to help and speedy to respond.
We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business for over 5 years! We pour our hearts into making the app great, and your review is a huge motivator. Thank you!
Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!
Great customer service team. We've had this app for years and no issues that can't be solved pretty quickly.
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
Perfect one stop shop for setting up a B2B site, especially if you already have a B2C up and running. The support from the whole team has been outstanding, we've been working with them for 2 weeks now and I don't think I've ever waited more than 2/3 hours for a response despite being on a different continent to them. They're always more than willing to help with anything they can, Clementine and Ann are the people I've personally dealt with and they've been extremely helpful. I'd recommend them to absolutely everyone.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
We recently switched over to Wholesale Gorilla from a piece meal setup we had put together using multiple apps to create the logic we needed. So far the experience has been great! The app is mostly straightforward to use, and it's robust in it's features. The support is what really stands out to me though, they're incredibly helpful, quick and professional. They're support team definitely stands out as one of the best I've worked with.
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.