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By far the easiest wholesale app we've used. Simple and reactive, with excellent customer service. The app uses just one variant on each product which makes life much easier and easy for new wholesalers to sign up! Everything you could want in a wholesale app, highly recommend.
After comparing the available B2B / wholesale apps in the store, I have decided to go for Wholesale Gorilla, as it had all the features I was looking for without charging me the world for it. The installation went smooth and the emails I sent to their support team were answered very quickly and super friendly, incl. making a few modifications to my signup form. My test runs went without a problem and i'm looking forward to launch the wholesale option now to my dealers. Only suggestion for improvement: It would be great to be able to change some of the wording of the translations (I'm running a German store). But that's really just a minor caveat of an otherwise great app!
This app is very thorough and feature-rich, even at the entry price. I've found the help desk to be fast and with personalised replies. You can tell that they are actually reading your questions and circumstances and carefully crafting a response and suggestions to suit your exact situation. I've been using it for about a year and a half and recommend it for small businesses growing their B2B offerings.
Thank you for your feedback on our app and for being a customer of Wholesale Gorilla for almost two years! We appreciate your continued use of Wholesale Gorilla and are glad that you are satisfied with our product & service.
LOVE this app!!! It is super easy to setup and use. It is really seamless and I just don't have to worry. The app makes it very simple to manage my wholesale customers and pricing. I have reached out to support a couple times with questions and always get helpful resolutions very quickly. Have already recommended this app to several friends!
We required an App that would allow us to move from what was a Wholesale-Only site to one which is now available to the public at retail prices. Wholesale Gorilla has satisfied all our requirements. Fixed-Price and Percentage-Off rules have been a godsend. The Quick Form and Minimum Order Quantity options are proving a huge hit for our existing Wholesale customers with an unexpected bonus. Our sales figures on the new Site are already much higher as a result.
Quite apart from the Gorilla Wholesale functionality, the support has exceptional. We've submitted many requests for assistance or tweaks of our theme (often in quick succession) and the response from the Gorilla team has always been rapid, with genuine concern. Thanks team!
I am so glad I chose Wholesale Gorilla. I moved away from weebly because there were no options to do wholesale with that website company. In my research I looked up apps that worked with shopify and came across Wholesale Gorilla because I wanted to allow customers to shop from my one e-commerce website (DestinationsScentedCandles) where both e-commerce customers can get retail prices and wholesale customers could log in and actually see wholesale prices and buy on the website too. This takes so many steps out of emailing wholesale customers and sending sales sheets/wholesale packets, waiting and following up on orders, etc. - no more hassle. I especially love that you can set order minimums, like Minimum wholesale order must be $150 and the software totals the cart while shopping where people cannot check out until they meet the minimum. I also how you can set minimum and maximum order limits too like I want to make sure customers buy in dozens but can buy 6 of one scent and 6 of another scent. Customizing wholesale shipping and enable net terms too is heaven sent too!
The site is very user friendly and LOVE the customer service. They respond quickly and are super helpful. What more can I say this app is like have a sales rep and wholesale order manager all in one making running the business so much smoother! I highly recommend it!
Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly.
The best wholesale solution I could find. Lots of options to fit multiple needs we have.
We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best,
The Wholesale Gorilla Support Team
We are a global jewelry brand, servicing direct consumers and retailers across the globe. We had tried many different Shopify-compatible B2B apps, found ourselves quite frustrated and almost gave up. Then, in a last minute search, I discovered Wholesale Gorilla again and decided to read the reviews. After so much positive feedback, I determined we should explore the free trial. It seemed easy enough to set up a few tests before writing it off. Now, the only regret I have is...WHY DID WE WAIT SO LONG?!!?! This app is amazing! It does everything we need it to do, plus more. The best part is the ease of set up. So many of the other apps took us through the ringer, added on additional pricing for basic features any store would need, and provided little to no actual human customer support. This app is simple, straightforward, logical, and affordable. I had everything I wanted (including custom pricing set for over 75 items and 100s of variants) set up and tested live within a day or two. Additionally, the customer support reviews were right on- team members have responded within hours to each request, and fully answered each question I have submitted. We had the entire app up and running to our wholesale customers within 10 days. I would say this app is limited in what it can do, but for most B2B retailers, what they offer is what you need. In fact, having a simple app like this was one of the attractive qualities, as many other apps had so many variants and options that we wouldn't use, it was daunting to navigate. Suggestions I would love to see are : Show inventory (ready to ship) numbers available for each product on the Quick Order Form so shoppers can see what is available and what is out of stock before trying to add it to cart and see it is not available; Allow select shipping methods that are only available for WS customers (currently it will allow you to select or omit certain carriers, but it will do it sitewide); And offer a mass-mailing component for customers using Wholesale Gorilla. These are just bonus features that would make our own use of the app perfect, but otherwise we are just SO HAPPY we tried this app. I wish the Wholesale Gorilla tremendous success and growth.
We've been using Wholesale Gorilla for a while now to run the wholesale portal on our shop and it's been a great experience. Every time we've encountered an issue the support has been great. Highly recommended!
I'm super happy with the app and the customer service.. I asked on little question and they came back super fast with exactly what i needed.. 5 stars