Wholesale Gorilla , 248 条评论

Holy cow! We've tried almost every wholesale app out there and none come anywhere close to Wholesale Gorilla.

First of all: it works, it's easy to use and it's intuitive. Installation was easy and quick.

Second of all: the customer service is fantastic. Whenever we faced problems or issue, the response was fast, clear, and helpful.

We use dozens of apps - this one is my new favorite!

I wish there was a way to customize the application form in order to add a tax id certification to improve the process, however it is very easy to tag customers, set up special pricing, etc.

The customer support from individuals on the Wholesale Gorilla Team is great. If you are lucky to get Zach from their tea, he is the best! The app itself continues to get better and the value increases over time. Keep up the great work!

The app has been great to help streamline our wholesale ordering process, and seems to be meeting most of our needs. The team have been very responsive and helpful with any questions we have had.

this app hasnt worked since ive had it installed, im paying £30 a month and their support have ignored my emails for months

We use this app to help control the wholesale prices and accounts on our site. It works very well, but has some restraints when it comes to switching themes. Our site was down for 2 days since our customers were not able to complete the checkout process. I informed support, and they were quick to take action and communicated very well with me. Great app, Great service.

I installed this app, i didn’t use it, and then was continually charged after I deleted it from my account. I want my money back. This is not acceptable. Looks like I’m not the only person this has happened to.

Switched over from a previous wholesale app that was fraught with issues. The team at Wholesale Gorilla have developed a great functioning app, simple to use and setup, plus any issues or questions we've had, they have been great in checking and responding back to us very quick. Would recommend.
The DoggyTopia Team

The tech team/ customer service team are super helpful with any requests you have. We had a slight error made on setup but they have fixed it asap and have refunded me for the couple of months it didn't work as it should. The app is really easy to setup and use

Tried having my team reach out to them to fix the issue because the app is tagging customers incorrectly causing wholesale customers not being able to login.

The wholesale gorilla support has been unable to identify the problem for weeks saying "that it is working just fine" when it is not. I don't know if they are manually adding the correct tag themselves when they test it or what is going on but I've been sitting here for 2 hours trying to figure out whats wrong and I think I finally found the issue but now Im waiting back from them on how to fix it, wasting more time.

Im sure their app works fine when the settings are correct, but their support being unable to identify the actual problem is a red flag for me since Im busy with other important things and they were unable to fix this without the CEO of a $100,000/month company digging around in the back end.