Wholesale Gorilla , 246 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.
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A quality, intuitive app with excellent customer service! They have thought of everything you could need for a wholesale shop. Very easy to get in touch with support.
Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address.
Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.
I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.
Tried so many apps before finding Wholesale Gorilla. Customer support is great and so is the app. Highly recommend
Using the app is easy with great documentation. We had a few issues with setup and contacted support, they were helpful in getting them resolved. Support replied in a timely fashion as well.
Amazing App, It does exactly what we need for our store it's possible to customize many parameters.
As our store runs in Italian we need to solve some issues and the support team was simply great, quick and responsive.
highly recommended
This app is working well for us so far. The customer services team are excellent and come back to you quickly to resolve any queries.
The team at Wholesale Gorilla have been really supportive since we started trialling this app. It was just what we needed to launch a distribution part of our business. There were a couple of tweaks we needed to make it work well with our particular shop/setup but the team at Wholesale Gorilla have been fab and helped us every step of the way. Their response time was super quick and they have helped us every time we got in contact. We have just launched it and so far so good! Can't recommend it enough if you need your website to aim at the wholesale market. Thanks Wholesale Gorilla.
This app is very useful and does what it promised. Very easy to use and customer support is very prompt and helpful! Highly recommended
Love this app for our boutique clothing shop. It completely runs our wholesale program. Great customer service as well. Highly recommend :)
Setting up and running the wholesale side of my business has been so easy with Wholesale Gorilla. And the service levels are always outstanding - they go above and beyond to help with my questions.