Wholesale Gorilla , 245 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.
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So far the app has been pretty simple to setup and use. I like that you can exclude and differentiate discounts differently for the same "Dealer" (i.e. some products are 20% off and some have a "set" price no matter the retail price)
Also customer service was incredibly fast in fixing a coding issue that was showing the incorrect price at checkout but the right price at the cart. It ended up being another app redirecting the checkout but they implanted some coding in my theme and got it handled in under an hour (pretty damn impressive these days).
So far no issues but will update if I have any!
Warmed by your review! Glad we helped & you're enjoying features. As for future issues, we recommend reaching out via chat or email for immediate help - we'll patch things up ASAP!
I've been using this app for 3 or 4 months now and I love it. It's easy to use, and the support is fantastic. I sell at a lot of conferences- mostly B2C but with frequent B2B enquiries and it's so good to be able to direct people to the website to create a wholesale account.
The developers even went out of their way to help me hide a customer facing multi-buy table (from another app) from my wholesale customers.
Highly recommended.
Thanks so much for sharing your experience with Wholesale Gorilla! We look forward to making the app even easier to use in the future and your feedback helps with that goal.
Does everything you need it to, the customer service they provide is excellent. prompt response time and very helpful staff
So happy to hear you're a satisfied customer! Thanks for letting us know, and please feel welcome to reach out if we can provide any future help.
I can't say enough positive things about the support provided by the team at Wholesale Gorilla. Knowledge, patience and a desire to see the customer succeed should be a model for all who are trying to bridge the gap between technology wizards and people like me. A million thanks!
We work hard to deliver quality and your review is a wonderful reward. Thank you for being a customer.
The app was exactly what we needed in order to create a wholesale portal.
Customer service is EXCEPTIONAL.
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!
Customer service was perfectly splending, thank you Chlementine for the qucik help and awesome service, looking forward seeing how much WSG will help me to automate sales processing.
Delighted you had a great experience! Your review helps others discover what we offer. Thanks!
I am yet to be up and running with the app, jsut because of internal delays but I understand the apps capability through and through - I have asked 100 questions and every question has been answered with absolute clarity and work arounds suggested where needed to meet my needs. I love it so far and the customer service is exceptional!
Reviews like yours help us improve! We're thrilled you're happy and thank you for being a customer.
I am very delighted by the customer services of Wholesale gorrila. Anytime I have questions they answer me elaborately in 1 or 2 days!
It is a very easy to use application and whenever you have questions, there is a very good help desk with quick responses
Making customers happy is our goal! We appreciate your feedback and continued support.
great product - easy to use!
Thanks so much! We're looking forward to adding even more cool features soon. Stay tuned!
Good app, but the help from the onboarding email and support desk has been great! I did find setting some aspects a little tricky, and some things I didn't understand, but the questions I asked the help desk were answered quickly, and they really helped me get to the exact issue. So really impressed, and I'm confident if I have further questions I'll get the answers I need.
Thanks!
So glad our team made a difference! We're always here to lend a hand. Your feedback fuels our mission to make the app effortless – keep those suggestions coming!