Wholesale Gorilla , 245 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

January 13, 2021

Topnotch Customerservice and easy to use app! Highly Recommended.
Had some minor problems which were solved quickly. Respect!

ESPERANDO | Wonders Projects
Germany
7 months using the app
January 9, 2019

I simply cannot say enough about Matt and his superior customer service! And this app - wow! It does everything I need, and several things I didn't even know I needed! I asked for a couple of custom tweaks and Matt was supportive, friendly, and fast. Highly recommend!!!

The Green House Boutique Clothing, LLC
United States
7 months using the app
November 22, 2018

This app is all you need for managing your wholesale business alongside retail. It answered all our prayers! Life since installing Wholesale Gorilla is a whole lot easier - inventory management, payments, B2B all run smoothly now!

Dotty Dungarees Ltd
United Kingdom
7 months using the app
March 29, 2023

10 STARS!!! If your company is looking for a Wholesale App to connect to your Shopify, Look no further. Gorilla Wholesale is YOUR ANSWER! We recently had to opportunity to work with this amazing company developing and incorporating more options for your wholesale needs. If you happen to have a company that handles your own inventory for retail and wholesale and can not find an app that keeps your inventory tracking separate, THIS APP WILL NOW HANDLE YOUR NEEDS!

No need in paying for a second store or a costly app that does not provide you with the specific needs that you are looking for to handle all your business from one Shopify store. This NEW AND IMPROVED app does it all and MORE!

We are a small company that offers retail and wholesale and had been struggling for months and months trying to find an app that we could allow our wholesalers to place orders with us but we did not want the wholesalers to take from the retail inventory that we personally control in our warehouse. We downloaded several apps that we thought would work but were unsuccessful including Gorilla wholesale, the difference was, Gorilla wholesale listened to our specific needs.

Gorilla wholesale realized after speaking with us that there was not any wholesale app out there to fit the needs of small companies such as ourselves looking to handle retail and wholesale from one store without messing up our inventory and diligently worked side by side with us PERFECTING AND IMPROVING their app.

We can not brag about their customer service enough! Every single question was answered in a timely manner. If there was a problem, you better believe they found the solution. Hands down, without a doubt, we will be a forever client!

1000% Recommend Wholesale Gorilla for these folks don't Monkey Around!

Arkaholic® Apparel
United States
6 months using the app
September 30, 2022

We have always been a wholesale B2B only company, however we recently opened to the general public. We needed an app that would allow us to separate our pricing along with other content between retail and wholesale customers. After trying many other apps, we decided to go with Wholesale Gorilla. Not only does that app check all the boxes, but the support team has also been amazing in helping with specific customizations. Clementine has always gone above and beyond and is super fast getting back to us.

VapeNorth
Canada
6 months using the app
April 15, 2021

It's a fantasic product easy to use and most importantly support is fast and reliable. Great work team.

my wee fairy door
New Zealand
6 months using the app
July 21, 2021

Super easy way to set up and operate a Wholesale Store on the backend of your Shopify store without having to sign up for Shopify Plus! The Gorilla Wholesale team is very responsive and helped us work through any questions or missteps we had.

Daily Crunch Snacks
United States
6 months using the app
March 2, 2020

I used this wholesale app first, then when I redid our website I tried out two other highly ranked wholesale apps, but came back to this one. Here is what I love about this app:

1. It has a line sheet that my wholesale customers can easily order/reorder from. None of the others have that.
2. It isn't cumbersome and doesn't mess with my website code. Does exactly what it says it is going to do and nothing more.
3. IT WORKS WITH SHOPIFY CALCULATED SHIPPING!! This was a must for me as one of the others did not. I can set a $65 free shipping for my retail cusomters and override it in WG for my wholesale customers at $400. And, it makes sure I am not overcharging my customers on shipping, which I love.
4. It gives me everything is has at one price instead of nickle-and-diming me. Also a very generous trial period so I have adequate time to play with it before paying. The others only left me a day or so by the time they had it installed (installation was part of the trial period).

What I don't like is that it needs to be prettier. It does not look as good, or fit as well asthetically, on my website as the other two apps I tried and you cannot easily change the appearance of the landing pages/forms. I want to be able to scale the side columns on the line sheet so the collections listed didn't wrap to the next line, and to be able to change the font and the way the notifications appeared on the link pages. I have a guy who can code so I am going to have him do those changes for me so it goes better with my website. If I didn't it would have been a more difficult decision for me between the apps.

Soaplicity
United States
6 months using the app
Edited December 30, 2019

I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!

Wildbloomfriends
Norway
6 months using the app
Wholesale Gorilla replied December 9, 2019

Sorry for any confusion there. Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels billing for the app.

We would be happy to approve a refund for any portion of the app subscription you didn't realize you were paying for. You can initiate the process by emailing Shopify support and they can take things from there.

An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we are can. issue a refund for unused days

Let us know if you have any questions. Thanks!

April 30, 2020

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Svapologia
Italy
5 months using the app