Anmeldelser (772)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
3. februar 2021

Have been using this app for 3+ years. This app does exactly what we needed. There was a glitch on the cart page after I did a bulk update on custom prices. Rob was able to look into the issue and solve it in one day. Great customer service and technical support!

Just Like Hero
Canada
Mere end 5 år bruger appen
15. februar 2017

Great features and very responsive support. Very satisfied and looking forward to future updates.

Deathwish Inc
USA
Mere end 5 år bruger appen
Redigeret 20. november 2017

We've used Supple to add two new access levels to our retail webshop... one for wholesale and the other for distributors. The features of the app gave us exactly what we needed to show exclusive pricing to our various customers, set minimum spends, allow them to earn volume discounts and up sell those discounts to ensure maximum uptake. Got a bit lost at different times putting it all together, but Marius and the support team were always on-hand with courteous, efficient and effective help.

Bondi Chai Latte
Australien
Mere end 5 år bruger appen
9. februar 2017

Great support and easy to use. The support team always responded quickly and they are very professional. We also installed the Quick Order form, which is a huge benefit for wholesale customers, it works great. We would definitely recommend this app!

Dermasensa
USA
Mere end 5 år bruger appen
4. september 2019

We have recieved Good service from the staff and the app is wellfunctioning in our website for our wholesale customers.

Integra Hogar SA de CV
Mexico
Cirka 5 år bruger appen
12. juli 2021

Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).

Ritual Hockey EU
Spanien
Cirka 5 år bruger appen
Orbit svarede 12. juli 2021

Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead

24. juli 2023

good app, customer support has gotten significantly better over the last year. keep up the good work.

LaBellePerfumes
USA
Cirka 5 år bruger appen
Orbit svarede 25. juli 2023

Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support

21. juli 2022

The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!

Cedar Bear Naturales
USA
Cirka 5 år bruger appen
Orbit svarede 22. juli 2022

Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support

Redigeret 20. februar 2023

This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!

Sans Skincare
USA
Cirka 5 år bruger appen
14. december 2015

Marius was great to work with. He always answered our questions in a timely manner and was more than helpful in resolving the problems. Our web developer worked with him on most the issues and speaks very highly of Marius and the service he provided.

I feel confident that as questions come up in the future they will be more than helpful in taking care of them.

The Paper Orchid Team

Paperorchid
USA
Cirka 5 år bruger appen