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I decided to go for an Online Store with wholesale functionality over the limited wholesale channel within Shopify. Wholesale Club has exactly what I needed, including the great add-ons which suit our business perfectly. As far as support goes, Kay has done an absolutely outstanding job. I expected to wait a day or so in between queries (I'm in Australia) but I got immediate responses and clear help. Thank you Kay!
So happy to hear this! Will definitely be passing this along to Kay, thank you for sharing! - Emily, Support Lead
Wholesale Club app is the perfect solution for our store. So easy to install and use. The support from Patrick at Pixel Union has been very helpful and. I would 100% recommend this app !
Awesome customer service. The team was easily able to help us iron out some of the install issues we were having - quick and very responsive. App function is fairly limited but does what it's supposed to do. We've had good customer response.
Glad we were able to get you sorted out! :) - Emily, Support Lead
This app delivers as hoped - but a specific shout out to the live chat (Alex) who patiently walked thru the tagging process, how the app interacts with shopify, etc. Having an app that has a ton of functionality AND people to explain how to take full advantage is very much appreciated.
Thanks for leaving us this review!! - Emily, Head of Support
This app solves or needs for discount wholesale pricing and net terms using tags. The app is very easy to use and set up. If any problems are encountered support is extremely helpful and patient. My problems are addressed the same day with clear instruction. We use this app on two different sites and we couldn't be more pleased.
I'm so happy to hear this, I'm glad it's been such a positive experience for you so far! - Emily, Head of Support
Wholesale Club online support was prompt and great to deal with. Genius App & magic team behind it !
Rob and the Pixel Union Team have demonstrated superb effort to enable Wholesale Club to function on my website, as well as make a couple modifications that made my website pretty darn awesome. I am glad to have their help. I would definitely recommend their app.
We were having an issue with one of our wholesale discounts and they were very helpful in troubleshooting that and getting it resolved.
Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!
So happy to hear it! We're happy to help :) - Emily, Support Lead
Excellent product, ive been using it for a year now, and the support is incredible, it seems difficult to manage but with the support its easy, kay is the best, was able to fix one issue in less than 1 hour.
Thanks so much for this review, I'll be sharing this feedback with Kay! - Emily, Head of Support