Anmeldelser (791)
Afgræns
-
Efter bedømmelse
The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union.
We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first.
I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!
At first we have installed another wholesale app but when it comes to the theme setup, they told us they can't do it, they politely asked us to uninstall their app, what we did.
Right after, we went to Shopify app store and installed this wholesale app. We did the same and requested our FREE theme setup. Within hours we received an email that everything was OK, we checked and they were correct.
They even suggested us some improvements on our theme that they have helped us implement free of charge within minutes.
That's what we call "outstanding customer support".
Keep it up guys!
PS. This wholesale app will definitely help us be more efficient on our wholesale strategy.
Great customer support! We are very happy with this solution for our wholesale clients :-) , thanks again!
Has worked well for our needs and response when there has been an issue has been very quick!
Thank you for sharing, I appreciate it!! - Emily, Head of Support
Great app,
Received excellent support when I had a third party app that also interacted with the cart page break things.
Great app and awesome support!
We have been using bold's app for over a year now but had to change due to incompatibility of the bold app with another app we want to install.
The team have been great to swap us over and the literally managed to do the whole swap in a day and our customers did not notice a thing. Migration without a hitch - great!
Wish we could have gone with suppleApps from the beginning would have saved a lot of cash customising the Bold solution to make it fit our needs...
This app has been awesome to allow my wholesale customers to check out with NET30 payments and shop around a different store than my D2C customers. I use this app with most of its add ons to create a shop completely personalized to my wholesale buyers. I recommend using this app with the Locksmith app as well so that you can hide wholesale products from D2C and hide online products from Wholesale buyers. Great app and awesome support when you want customized code so that it looks a specific way! We had them hide the normal checkout button from wholesale customers so that all orders are created as a draft order in Shopify. HIGHLY recommend!
Wholesale Club makes sourcing product from my online store to brick and mortar locations super easy, and clean on the back end. There were a few small bumps in setting it up but the team was super responsive!
Perfect solution for me! This app really streamlines the wholesale process for my small business. Customer service is also very prompt and helpful! Thank you!
So happy to hear this! Thank you for the review :) - Emily, Head of Support
Super helpful app. I use it everyday. Also, the support is great too which makes such a difference. James was really responsive and solved my problem immediately.