Anmeldelser (791)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
Redigeret 26. januar 2021

Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!

Sunshine Tienda
USA
11 måneder bruger appen
12. august 2021

It takes a little while for them to add the code to a custom theme that is not immediately supported by their app. But once they finish setting it up for you, everything becomes easier to manage and give your customers custom prices without having to move virtual mountains. Would definitely recommend to other online store developers to implement on their websites

THCHEMIST
USA
11 måneder bruger appen
Orbit svarede 13. september 2021

I really appreciate this feedback, thank you for sharing! - Emily, Support Lead

Redigeret 13. januar 2022

The app is easy to use and does everything we need. Appreciate the helpful online guides and video tutorials. Whenever we have any difficulties we always receive excellent customer support with extremely fast response times from Kay.

The Key Guys
Australien
11 måneder bruger appen
Orbit svarede 14. januar 2022

Thank you for sharing your experience! It's great to hear that our documentation and videos have been helpful. I will pass this feedback along to Kay! - Emily, Support Lead

13. maj 2015

Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!

Backyard Hibachi
USA
10 måneder bruger appen
27. januar 2021

Top service! And fantastic app. Its worth its money just for the service, but the app itself is doing everything i needed and more!

Lascentrum Norge AS
Norge
10 måneder bruger appen
10. november 2022

Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.

UNSUN Cosmetics
USA
10 måneder bruger appen
Orbit svarede 10. november 2022

Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support

Redigeret 16. februar 2021

It meets the requirements that I need to apply in my store and I had details with the App but the support has helped me to solve it in a good way, highly recommended.

Mi Tienda Fraiche
Mexico
10 måneder bruger appen
21. oktober 2021

I would recommend this app. I used it for custom pricing and it works great. The support from Pixel Union is excellent.

Wholesale Beauty Luxury Products
Storbritannien
10 måneder bruger appen
Orbit svarede 21. oktober 2021

I'm so glad to hear it's working well for you! :) - Emily, Support Lead

Redigeret 8. april 2020

THE BEST SUPPORT TEAM WE'VE EXPERIENCED YET!

We initially had some issues with getting the Wholesale Club app to work, but found out that this was due to some old apps we had uninstalled. Through the fantastic support team at Pixel Union they identified some code leftover from several apps that we had previously uninstalled which were interfering with their functionality.

Their team not only identified the cause of the problem, but when the support teams from these other applications did not respond to help remove their leftover code, the Pixel Union team helped us to remove the code and get the application functioning! We were SO impressed.

Thank you to the Pixel Union support staff for providing us with such excellent service. We're very happy with your support and look forward to growing our wholesale business with your amazing application!

Epic Honey Co.
USA
10 måneder bruger appen
25. maj 2022

I am at the early stages and developing a sales model for our process. What I liked about this app was that it seamlessly blends the retail experience in with the wholesale experience, so that a customer could in theory move from one to another with no change in experience. Equally I can move a Wholesale customer from one set of prices to another by simply changing a tag. A customer is tagged and all of the pricing on your site shifts to reflect their particular pricing - so change the tag and you change the pricing - Very Easy! The volume discounts offered allow me to work across both retail and wholesale to provide volume incentives and I am about to try their net terms option - again making it easier to work with wholesale customers. The Orbit team have been quick to get back to me. I am still learning but the benefits above were enough to swing it for me. I have asked that the team provide greater options for shipping allowing me to provide it after a certain spend, for different types of customer, so that I can further incentivise purchase behaviour. I hope that this will come in the future. My challenge with the apps have been to work out how to use bundles with this app, because they all want to control the cart. The solution I found was to select a bundle app which creates a product and thus is not competing with Wholesale Club for control of the cart - bundle kit seems to work well in this regard. If you like what I have found out - give it a go!

Zoop NZ
New Zealand
10 måneder bruger appen
Orbit svarede 30. maj 2022

Wow I'm blown away by this thorough review. I am so grateful you took the time to share these kind words. I can't thank you enough! So glad to hear the app has worked so well for you :) - Emily, Support Lead