Anmeldelser (784)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
5. februar 2018

Obviously, a third party app isn't as elegant as a customer group pricing solution from Shopify itself, however, a Shopify Plus Plan is required for that. Until you are ready to drop that 2k a month, this is your best bet. Quick and competent Support.

Niyama Eu
Tyskland
Mere end et år bruger appen
29. maj 2015

Marius and Supple Apps are amazing! We were concerned when another app wouldn't work with the Quantity Breaks app because they both used variants, but with the Supple Wholesale app we were able to keep our quantity breaks, as well as provide retail and wholesale pricing. The install and service was exceptional and very fast.

Aid Through Trade
USA
Mere end et år bruger appen
Redigeret 25. februar 2021

Rob and Paige have been a great help with the installation and usage of this app. Very happy with the prompt customer service and functionality of the app. Thanks! Edit to add: Needed further support with some functionality issues relating to how WC worked with our custom theme. They've been super helpful and attended to any issues very promptly and resolved all issues. Thanks again!

FastAid
Australien
Mere end et år bruger appen
14. november 2022

Customer services is great! Which is HUGE for an app! It makes all the difference to be able to contact someone who understands the mechanics of the app and how to solve problems quickly. Kay was so helpful and thorough!

NAT + NOOR
USA
Mere end et år bruger appen
Orbit svarede 15. november 2022

Thank you so much for saying this, it means a lot to know that our merchants appreciate the thought and care we put into our support team. I'll pass this feedback along to Kay as well! - Emily, Head of Support

2. september 2015

The support team at Supple is what makes their apps so great. They're extremely flexible with your requests and can implement them quite quickly. Their wholesale app now does what I need it to do, and I would highly recommend using Supple for all of the apps that they offer.

Daneson Vip Com
Canada
Mere end et år bruger appen
19. august 2017

What I like about it: I can set a minimum amount for wholesale orders, and until that minimum is set the "checkout" button is hidden from view. Once that minimum is met, the checkout button is live again.

What I was not thrilled about: I needed to add on not just one, but two $99 surcharges to get the functionality that I think should be included in a basic wholesale system -- per-product pricing (as opposed to category-wide percentage discounts) and minimum order quantities (which is a basic feature and not included unless you pay extra). For a per-month pricing structure, these should be included. Seriously, pay per month AND pay to enable functionality before you can start paying per month forever and ever? Um, that's not cool.

However, that doesn't stop a five-star review, because once set up, this app is PERFECTION. And customer service is SPEEDY and very communicative. So that, plus the fact the app WORKS and doesn't require tinkering once it is set up, makes a five-star product. I'm completely satisfied with the results.

Notoxlife
USA
Mere end et år bruger appen
16. april 2015

Great app! It's very easy to follow and gets the job done.

We had some problems with our checkout and Marius went the extra mile to fix it for us.

Overall, it was great support and service and that matters to business owners like us.

The Foodist
Singapore
Mere end et år bruger appen
16. april 2023

I have had a fantastic experience with the support for this app. We had a checkout button coded into the store by a developer, who then was unable to help when we needed it removed 12 months later. Kay from Orbit found the code for the button and removed it for us within 24 hours of reaching out! Super fast service, very clear communication and no additional charge.

Bee Dee Bags
Australien
Mere end et år bruger appen
Orbit svarede 17. april 2023

This is great feedback! I'm so glad you had such a positive experience :) - Emily, Head of Support

Redigeret 21. marts 2018

A very well structured app. Marius' responses are really fast - really pleased with the app and the support.

UPDATE: March 2018 - another great response from Supple on a tricky technical issue I encountered that I was unsure about. Speedy response, super polite at every step and a 100% perfect solution in the end. Thanks to all the team at Supple.

Pomp And Co Grooming
Irland
Mere end et år bruger appen
11. august 2020

Although not using all the features of Wholesale club, we needed to bypass the standard checkout & also offer different levels of discount to certain customers.

This app does it perfectly!

James was very quick to help out with small styling changes we needed too.

AFH Trade portal
Storbritannien
Mere end et år bruger appen