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The Wholesale Club app has been a great and cheap solution to allowing our wholesale customers to buy online without setting up an entire new site. I think it has areas which it can improve but I have no doubt the team are working to improve it. These areas would be in uploading and initial set up wasn't perfect as it didn't pull through all info even though I'm sure my csv was fine. I think there could also be better integration with shipping and adding additional costs dependent on order value for example. Advanced Minimums could work off a individual product list like custom pricing does instead of collections as we have a mixture of minimums per product in the same collection. The customer service has been fantastic! Prompt, clear and very helpful. A big shout out to Paige and the developer team for helping us fix an issue with our theme and the integration with the basket. Super quick and helpful. Also both Kay and Patrick have been very helpful in helping us set up and answering any questions we've had! Highly recommend for anyone looking for a simple solution to selling wholesale on Shopify but not being ready to jump into ShopifyPlus.
Have been working with the team for a week now and they have been fantastic! Quick to respond to my questions and need for help!
We use Wholesale Club to manage a list of custom wholesale prices, net terms checkout, and create wholesale orders in the Shopify POS app. Support has been great with fast turnaround times and help answering questions about functionality. Migrated from another wholesale app and it was a good decision!
Wow I'm glad to hear your experience has been so positive!! Thanks for sharing with us :) - Emily, Support Lead
App does exactly what we need and for significantly cheaper than wholesale with Shopify Plus. Their customer service is excellent - they are quick to respond and ready to help making customisations to suit our needs (thanks Jack!)
Thank you for leaving this review! I'll be passing along this feedback for Jack :) - Emily, Head of Support
This app was easy to use and integrate to provide wholesale support. The support team was very helpful with setting and customizing the add-on features. Totally would recommend.
Quite frankly, one of the best experiences I've had in talking with the support team. Very attentive to my issues with integration, and allowed modification to work with my current theme. I am glad Ive installed this app. Much cheaper than other options out there. Very happy with the outcome
Great job.
So far, so good. Customer support has been A++++ and it has been working flawlessly. I switched to this one from another that was causing all sorts of problems and was unable to prevent backorders on wholesale orders. This does the trick.
excellent app, and customer service. I tried a two other apps, and neither of them worked at all. Supple knows what they're doing, and they do it better than anyone.
The orbit developers/support team has been crucial to our new site launch and setup! We have been so grateful for Kay and Alex’s help via email and chat.
We received fast, thorough, and thoughtful replies + real solutions! I felt very reassured knowing I had a direct line as we prepped for a new site theme launch.
Kay has also been super helpful in recommending other shopify apps to coordinate with our current suite to best meet our needs and just in making general shopify/ecommerce recommendations/sharing insights based on her experience. I felt confident in her expertise and So reassured!
I have been impressed with the simplicity of this app and backend setup, I now utilize them as a metric of comparison when looking for new apps for our store. Looking forward to continuing to learn and to try out Wholesale Club’s recommended integrations.
Thank you !
Wow I can't begin to express how thankful I am for you taking the time to leave this review. This is so detailed and it means a lot to me and our team. Thank you for the kind words!! - Emily, Head of Support
Very good app and customer service very reactive...Exactly what i was looking for...Thank you