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Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.
I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support
Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.
Thanks for sharing! We really appreciate it :) - Emily, Support Lead
Great app, and FABULOUS customer support!
Whosales Club is a must-have application in your shop if you want to have a B2B shop that meets all your needs. It is a very complete application where you can customise each customer view with specific filters according to the target. We are very happy with the support team for all the help they have given us.
Thank you so much for sharing these kind words! - Emily, Head of Support
We had some problem with the theme, but it was handles quick en with a great explanation. Even a smal movie provided.
Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!
It has been a slow process of fine-tuning this app exactly as I want, but things are looking great! Previous to installation, I thought it was impossible to run wholesale and retail orders through one website, but Wholesale Club has proven me wrong! I signed up for the Premium Onboarding program which was a great investment: Emily and Sarah were incredibly helpful and patient with me as we worked through the steps of establishing a wholesale side of our site and figured out the necessary customizations. Despite some limitations to the customizable elements (ie: regarding shipping costs), the support team is helpful at suggesting and assisting with work-arounds. Considering that there is no app that will be 100% perfect for all online stores, Wholesale Club provides a great option for anyone hoping to offer a customized shopping and checkout experience to specific groups of wholesale customers.
I've been looking for an app to help us better manage pricing for our high volume/B2B customers. Its a great app with great service. 5/5!
Thanks so much for sharing! - Emily, Support Lead
Wholesale Club App does what it says. We now, basically have 2 websites with the same URL...!! One is open to the retail public and the other is password activated for our B2B customers only - a lovely private area for our VIP's. I struggled initially with the set-up, however, I opted in for their Premium On-Boarding support for a one time fee and had awesome Tech support via email. Thanks to Sara and James for their support and patience. Champions :)
Has great potential, maps the separate price structures great and offers further great features that are just as simple and effective.
Unfortunately, you need help so that the theme is not "broken" when going live, but no one responds after multiple letters.
I hope that this way someone is to reach...
Hi! I'm so sorry to hear you've been having trouble with your install. We don't have any emails from you right now, but I've sent one directly to you to get this conversation started. Please respond to me ASAP! - Emily, Head of Support