Anmeldelser (772)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
12. maj 2023

If you're reading this review and looking for a wholesale solution for your store, stop looking and install B2B Wholesale Club.

I have tried several other wholesale solutions and the features that are included with this app, including the incredible customer service, make B2B Wholesale Club stand out from the crowd.

I can't wait to keep building on our wholesale program using this app.

Coffee Roaster
USA
6 dage bruger appen
Orbit svarede 12. maj 2023

Thank you so much Vince!! - Emily

24. februar 2022

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

Kensington Protective
USA
5 måneder bruger appen
Orbit svarede 24. februar 2022

I really appreciate this thorough feedback. I'm really glad to hear that our support team eclipses some of the challenges you faced. Thanks for choosing us! - Emily, Support Lead

18. september 2023

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
Storbritannien
4 måneder bruger appen
Orbit svarede 21. september 2023

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

18. juli 2023

The team is very responsive and happy to help with any issues with installation. The process itself took very little time and the functionality is just right. We actually use the app in conjunction to membership apps to offer custom pricing.

VASSI
Canada
5 dage bruger appen
Orbit svarede 24. juli 2023

Thank you for sharing this!! It's great to hear the setup was easy for you. - Emily, Head of Support

6. juni 2023

Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!

TLK_OudBoutique
Sydafrika
5 dage bruger appen
Orbit svarede 6. juni 2023

Thanks for taking the time to leave this review! - Emily, Head of Support

18. oktober 2021

Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.

BBi Autosport
USA
5 dage bruger appen
Orbit svarede 19. oktober 2021

I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead

Redigeret 27. december 2021

The app does what it says and the support team is nice and helpful, especially Hannah. They something take a few days to answer but they are usually very responsive. I am also using their Superstore and Flex Theme from their sister company Out of The Sandbox, and they both work great. Thank you!

Petrovich Caviar
USA
5 dage bruger appen
Orbit svarede 4. januar 2022

Thanks for sharing, I will definitely pass this feedback along to Hannah! - Emily, Support Lead

Redigeret 23. april 2019

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Hotaling
USA
3 måneder bruger appen
Orbit svarede 23. april 2019

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.

24. januar 2023

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

Australian Design & Co.
Australien
4 dage bruger appen
Orbit svarede 26. januar 2023

I'm so glad you've had such a positive experience so far, thank you for sharing! - Emily, Head of Support

3. juni 2020

the support team is very helpful and the function is working fine so far but i still not go live with my online store yet.

Tesco Dental
SAR Hongkong
3 måneder bruger appen