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Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.
We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support
Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.
Thank you for leaving this review! - Emily, Head of Support
We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!
I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support
Incredible customer service. Highly recommend
I really appreciate you saying this, thank you! - Emily, Head of Support
Great app for wholesale pricing. Amazing service! responsive and quick
Wow thank you!! Glad to hear it :) - Emily, Head of Support
私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。
Thank you! - Emily, Head of Support
何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。
ありがとう - Emily, Head of Support
We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.
Super happy to hear this, thanks for sharing! - Emily, Support Lead
I had problem with Customer Pricing app since they are not supporting the Multiple Currency and also it didn't synchronize the Quantity zero variants. I looked at the App Store and found this App. Works exactly like I wanted. I definately think it is a better idea to past by the Coupon feature than the multiple variants. Excellent support also. Good job. Glad to use Shopify when I can find app likes that.
Louis
Good product and super support.
www.oeristeriet.dk
Update Nov. 14th 2023:
Very very good and fast customer support when needed.