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Excellent support rom start to finish. Made a request for an addition to the app which was accommodated without issue. In fact every interaction with support was very friendly and efficient, so can completely recommend.
Wholesale is crazy!
The app is super easy to implement, the guides are very clear and the support (in English) responds promptly to any doubt. After I made a mistake (I mistyped the discount tag in some customer accounts, so they couldn't see their wholesale prices), I contacted Pixel Union for support and not only did they fix the problem quickly, but they even provided me with screen recordings of what they did on my site to help me understand where I went wrong (for free). I recommend Wholesale wholeheartedly! <3
Aw! Thank you so much for this glowing review!! I really appreciate you taking the time to share your positive experience. Thank you! - Emily, Support Lead
Very good app, works great with POS and draft orders too. Also allow me to do separate discount based on the product, very usable when using different wholesale discounts.
Wholesaler app is very user friendly
Very easy to set-up.
Issues have been resolved.
Had an excellent customer service so far.
We have multiple pricing levels for our customers and found the app has worked really well for us. When we have price changes it's simple to update and the app works perfectly with our Shopify store, never any issues.
I'm happy to hear this! Thanks for sharing :) - Emily, Support Lead
Love this app! Easy flow within Shopify and great customer service! Would definitely recommend to other business owners needing wholesale capabilities.
Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.
Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support
I have been very impressed with the quality of all Pixel Union apps - specifically the Wholesale Club app. It has met a great need of ours to eliminate the need to set up a separate wholesale site. We've set up several pricing tiers depending on the product groups and level of wholesale customer. We needed to add the Custom Prices module but it enabled us to do exactly what we need seamlessly with our existing site. I've received prompt help and resolution from Rob and team at Pixel Union whenever needed. They follow through on feedback received to help ensure my store and my customers experience is excellent. I would recommend this app, along with their suite of apps to help bring your ecommerce site to the next level.. Thank you again!!
Amazing support team! They did help me setup the app and it works perfect! Simple but perfect app for my B2B shoppers!!!
Thank you so much!! - Emily, Head of Support
Very helpful...we wanted a special customisation and their team went out of their way to do it in a very quick timeframe. Their response times are quick, friendly and professional. In terms of the App, it functions exactly how it is described. 10/10 would recommend this App to any business making the leap into wholesale.
Thank you so much for leaving us such a positive review!! I'm thrilled to hear it's been a great experience using our app so far! - Emily, Head of Support