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We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience
Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!
Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support
Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!
Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success
It's a great APP and wonderful support! Thank you guys a lot!!! I am happy to use your APP in my business.
I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!
Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support
Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.
So glad to hear you were able to find a solution with us! - Emily, Head of Support
Very useful App - works well
Had inital problem when learning how to use the App so I contacted the developer
Immediate response and we had a great session on Skype sharing my screen and talking through my problem
Excellent App & Excellent support
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The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.
Side note: would be best if the app is compatible with Ajax carting.
Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support
The support was great - always willing to help with detailed explanations. This app uses percentages to get the wholesale price, but we do not use percentages for our wholesale pricing, so we had to enter like 46.6777758234876% to get the correct price, and it took a few passes to get it right. That's the only thing that caught us by surprise, but they came through with great support every time and the app worked exactly like it was supposed to. WAY better experience than the "Customer Pricing" App which was a total disaster.
Great app! Does exactly what it says on the tin, set up was relatively easy and the support is second to none. Highly recommended!