B2B Wholesale Hub

B2B Wholesale Hub

Reseñas (654)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
7 de abril de 2026

Absolutely awful customer service. I've sent in several help tickets because the app keeps throwing the exact same message at me: 'Install error. There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP.' What a joke. Nobody has reached out, and there's zero option for live chat. It's been days since my first request, and I can clearly see on the admin panel that they haven't even opened my tickets yet. Completely unacceptable!

MV hair and beauty
Australia
Más de 1 año usando la aplicación
Orbit respondió 8 de abril de 2026

Hi, we do have live chat, available Mon - Fri from 10am to 5pm EST. We are based in Canada. We have responded to your messages and have had a few conversations over the past month with you! I'm not sure why your admin panel is showing that we haven't opened your tickets but I've sent you a few messages today checking in on that. Looking forward to your response. - Emily, Head of Support

15 de julio de 2026

Amazing support (if needed) and an overall great product. Running my B2B and B2C is simple. Jack makes the process seamless!
Thank you!

Vacuum America Clean
Estados Unidos
2 meses usando la aplicación
7 de julio de 2026

The support from Orbit Apps was absolutely outstanding! Rob assisted us with clear guidance and kind care. He went above and beyond to provide a safe, straightforward solution that perfectly addressed our needs. We truly appreciate his prompt, reliable, and heartfelt support. Thank you so much, Rob!

Yamaya Socks
Japón
Más de 2 años usando la aplicación
21 de mayo de 2026

I just want to say how fantastic the B2B Wholesale Hub team is! They always go above and beyond to help, and it’s an absolute pleasure working with them. With their assistance, this app adapts perfectly to all my B2B store needs. I’m extremely happy so far—currently testing everything, and I’m confident I’ll soon make the decision to use this app long-term!

TeMix
Letonia
Alrededor de 1 mes usando la aplicación
23 de abril de 2026

Jack was super helpful, knowledgeable, and quick to respond to my questions. He even sent along a video recording and screenshots which made it super simple for me to understand what I needed to do. Great customer service!

Erika M. Powell Textiles
Estados Unidos
Casi 3 años usando la aplicación
3 de marzo de 2026

Not compatible with any Ajax Cart/Drawer/Popup and the warning will only show after selecting a plan.

Funeral.com, Inc.
Estados Unidos
18 días usando la aplicación
31 de marzo de 2026

Great work! Can not recommend the app and the team enough. We asked for a little support in migrating the app over to a new theme. Rob was on hand through the entire process, going above and beyond to ensure the installation was successful. Thanks again!

Country Kitchenware Supplies Ltd
Reino Unido
Alrededor de 4 años usando la aplicación
Orbit respondió 8 de abril de 2026

Thank you so much, I really appreciate this review! - Emily, Head of Support

19 de febrero de 2026

B2B wholesale app is fantastic! It was easy to setup and we are now getting easy B2B orders through our website. If I have any questions, the chat team are very responsive. I liked the app so much that I wanted to use it for another store I manage, however at present new customers cannot use the order minimums function while it is being worked on. I've contacted chat but there's no date for when it will be ready, so sadly I am going to have to get another b2b app for that client.

Bio Gold New Zealand
Nueva Zelanda
21 días usando la aplicación
15 de marzo de 2026

Using this app for years. Best service and works great.

Polvos Holi
México
Más de 5 años usando la aplicación
3 de febrero de 2026

I had some set up issues. They handled it super quickly. After using another app and experiencing dependability issues, this app is a breath of fresh air.

Azzurro Living
Estados Unidos
3 meses usando la aplicación