Reseñas (791)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
8 de marzo de 2015

Quite frankly, one of the best experiences I've had in talking with the support team. Very attentive to my issues with integration, and allowed modification to work with my current theme. I am glad Ive installed this app. Much cheaper than other options out there. Very happy with the outcome

Great job.

Umbrella Testing Supplies
Estados Unidos
Alrededor de 1 mes usando la aplicación
12 de agosto de 2021

Great app we have been using for 2+ years now. Very responsive customer service. Wish they could assist a little better with other 3rd party apps, but i do understand the limitations of the apps communicating with one another on SFY so cannot blame them for it, hence, while it will remain a 5-star app. The few times we have needed assistance they have been there to assist. And the price is very affordable compared to the competition. - great if you want to apply wholesale pricing on draft orders especially. and very simple to use excel to update wholesale price as needed

HTM Lighting Solutions
Estados Unidos
Más de 3 años usando la aplicación
Orbit respondió 13 de septiembre de 2021

Thanks for this review. Third party apps can definitely be a challenge, but I appreciate your understanding! Glad to hear everything else went smoothly. - Emily, Support Lead

12 de noviembre de 2020

Very happy with this add on. Big time saver for us and a seamless experience for our customers. Highly recommended.

Storex
Canadá
Más de 3 años usando la aplicación
22 de julio de 2020

amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.

Rankin Warehouse
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 20 de septiembre de 2019

I share wholesale sales on the retail page. And this app is the best app on my site! Most other wholesale apps offer discounts only for certain percentage. But I wanted to apply a different discount rate to each product. The "Customs price" feature has solved this problem perfectly! CSV files can be put in bulk at any price for each product and are really fast. I've also installed "Net Terms" and "Quick Order Form," both of which are perfect for wholesale customers! The add-on will cost you extra on the first installation, but since you only have to pay this amount for the first time, if you plan to use the app, it is recommended that you use all the necessary features for the first installation. Even if you pay extra fees for additional functions, it's a very efficient app and it's worth it.
I have no knowledge of programming, computer coding, etc. So I tend to avoid apps that need to be installed separately or the codes need to be modified. But I didn't have to worry about that at all. I e-mailed them what I wanted, and they perfectly complied with my request. I really appreciate to Rob, Declan and Shanon (and their team) for helping me. Five stars are not enough!

COLORCL
Corea del Sur
Más de 3 años usando la aplicación
Fecha de modificación: 20 de octubre de 2017

They are super super super awesome :) You send an email, reply comes in a minute. For some extras they dont even ask for payment. We are very happy with Marius and his team..Thank you guys...My favorite...

Pestemalcom
Turquía
Más de 3 años usando la aplicación
12 de septiembre de 2020

The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union.

We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first.

I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!

Hedge Farm
Estados Unidos
Más de 3 años usando la aplicación
23 de junio de 2023

The orbit developers/support team has been crucial to our new site launch and setup! We have been so grateful for Kay and Alex’s help via email and chat.

We received fast, thorough, and thoughtful replies + real solutions! I felt very reassured knowing I had a direct line as we prepped for a new site theme launch.

Kay has also been super helpful in recommending other shopify apps to coordinate with our current suite to best meet our needs and just in making general shopify/ecommerce recommendations/sharing insights based on her experience. I felt confident in her expertise and So reassured!

I have been impressed with the simplicity of this app and backend setup, I now utilize them as a metric of comparison when looking for new apps for our store. Looking forward to continuing to learn and to try out Wholesale Club’s recommended integrations.

Thank you !

Diablo Organics
Estados Unidos
Alrededor de 1 mes usando la aplicación
Orbit respondió 28 de junio de 2023

Wow I can't begin to express how thankful I am for you taking the time to leave this review. This is so detailed and it means a lot to me and our team. Thank you for the kind words!! - Emily, Head of Support

13 de mayo de 2016

At first we have installed another wholesale app but when it comes to the theme setup, they told us they can't do it, they politely asked us to uninstall their app, what we did.

Right after, we went to Shopify app store and installed this wholesale app. We did the same and requested our FREE theme setup. Within hours we received an email that everything was OK, we checked and they were correct.

They even suggested us some improvements on our theme that they have helped us implement free of charge within minutes.

That's what we call "outstanding customer support".

Keep it up guys!

PS. This wholesale app will definitely help us be more efficient on our wholesale strategy.

Vitchelo Outdoor Gears
Estados Unidos
Más de 3 años usando la aplicación
16 de enero de 2017

Great customer support! We are very happy with this solution for our wholesale clients :-) , thanks again!

Atelier Boemia
Estados Unidos
Más de 3 años usando la aplicación