Reseñas (791)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
30 de agosto de 2020

The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.

Bramble & Hedge
Australia
Más de 1 año usando la aplicación
17 de septiembre de 2020

Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.

Velocity Shop
Estados Unidos
Más de 1 año usando la aplicación
21 de junio de 2022

Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.

Coffee Beanery for Business
Estados Unidos
Más de 1 año usando la aplicación
Orbit respondió 21 de junio de 2022

I'm glad to hear the app has been so helpful to you!! - Emily, Support Lead

5 de febrero de 2018

Obviously, a third party app isn't as elegant as a customer group pricing solution from Shopify itself, however, a Shopify Plus Plan is required for that. Until you are ready to drop that 2k a month, this is your best bet. Quick and competent Support.

Niyama Eu
Alemania
Más de 1 año usando la aplicación
Fecha de modificación: 25 de febrero de 2021

Rob and Paige have been a great help with the installation and usage of this app. Very happy with the prompt customer service and functionality of the app. Thanks! Edit to add: Needed further support with some functionality issues relating to how WC worked with our custom theme. They've been super helpful and attended to any issues very promptly and resolved all issues. Thanks again!

FastAid
Australia
Más de 1 año usando la aplicación
30 de septiembre de 2022

Actually this has several precise specification, so you can do many thing as you imagine. Also you can get very kind support. no warries.

TWO RABBITS BREWING COMPANY
Japón
Más de 1 año usando la aplicación
Orbit respondió 30 de septiembre de 2022

Thank you for the kind words! - Emily, Head of Support

14 de noviembre de 2022

Customer services is great! Which is HUGE for an app! It makes all the difference to be able to contact someone who understands the mechanics of the app and how to solve problems quickly. Kay was so helpful and thorough!

NAT + NOOR
Estados Unidos
Más de 1 año usando la aplicación
Orbit respondió 15 de noviembre de 2022

Thank you so much for saying this, it means a lot to know that our merchants appreciate the thought and care we put into our support team. I'll pass this feedback along to Kay as well! - Emily, Head of Support

2 de septiembre de 2015

The support team at Supple is what makes their apps so great. They're extremely flexible with your requests and can implement them quite quickly. Their wholesale app now does what I need it to do, and I would highly recommend using Supple for all of the apps that they offer.

Daneson Vip Com
Canadá
Más de 1 año usando la aplicación
19 de agosto de 2017

What I like about it: I can set a minimum amount for wholesale orders, and until that minimum is set the "checkout" button is hidden from view. Once that minimum is met, the checkout button is live again.

What I was not thrilled about: I needed to add on not just one, but two $99 surcharges to get the functionality that I think should be included in a basic wholesale system -- per-product pricing (as opposed to category-wide percentage discounts) and minimum order quantities (which is a basic feature and not included unless you pay extra). For a per-month pricing structure, these should be included. Seriously, pay per month AND pay to enable functionality before you can start paying per month forever and ever? Um, that's not cool.

However, that doesn't stop a five-star review, because once set up, this app is PERFECTION. And customer service is SPEEDY and very communicative. So that, plus the fact the app WORKS and doesn't require tinkering once it is set up, makes a five-star product. I'm completely satisfied with the results.

Notoxlife
Estados Unidos
Más de 1 año usando la aplicación
16 de abril de 2023

I have had a fantastic experience with the support for this app. We had a checkout button coded into the store by a developer, who then was unable to help when we needed it removed 12 months later. Kay from Orbit found the code for the button and removed it for us within 24 hours of reaching out! Super fast service, very clear communication and no additional charge.

Bee Dee Bags
Australia
Más de 1 año usando la aplicación
Orbit respondió 17 de abril de 2023

This is great feedback! I'm so glad you had such a positive experience :) - Emily, Head of Support