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I implemented the Wholesale Club app a few months ago, and I must say, my experience has been incredibly smooth. While setting up the app, I did encounter a few initial challenges, but the team behind it was exceptional - patient and always ready to help. (shoutout to Paige and Jack!) They addressed all my questions with grace and even provided clever workarounds to suit my specific business needs.
Managing special pricing can be quite complex, but this app has truly simplified the process for me. It has become an invaluable tool, making it effortless to train my staff on onboarding new customers with special prices. Moreover, I am delighted that the app doesn't slow down my website, as I've had nightmares when I was previously working with WooCommerce.
The Wholesale Club app is a straightforward yet powerful solution that has saved me from spending hundreds of dollars on other alternatives. I am thrilled to have discovered such a reliable and budget-friendly solution. It has made it easy for me to switch my wholesale customers to be able to purchase online instead of having to manually process POs and deal with countless errors in data entry. I highly recommend it!
This is one of the most thorough reviews we've ever received. Thanks so much for taking the time to share your perspective and experience of our app and our support team! It really means a lot to us! - Emily, Head of Support
The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.
This app works well, and the customer service is amazing. They are quick to reply to any questions or concerns. I had tried a few different apps in the past, and one of them messed up my website preventing me from being able to display variant options on my product pages. I mentioned it to the support team at Supple Apps, and even though it was caused by a different app from a different developer, the awesome support team at Supple Apps quickly identified the problem and fixed it.
That's just great customer service. I totally recommend their products and services. If I could give them more than 5 stars I would.
B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.
I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support
Thank you for all your help!!!!
This app is awesome for our wholesale clients. The incredible customer support is super responsive and has helped me with all my custom requests I've had thus far. I would highly recommend this app to anyone looking to do wholesale pricing.
Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.
I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support
The app functions very well- I'd like to say that it is definitely optimized for stores that wholesale multiple items, so if that is you, this is the app!
The developers/ support are very friendly and respond in a timely manner. 5/5 stars, definitely worth giving them a shot
Great app! I have tried out a couple of wholesale apps. First I was no fan of creating a lot of discounts which is needed using this app (Supple Wholesale). When I tried **other** wholesale apps, which looked even better than this app, my struggle started. First of all, they created a lot of new variants on my products. And suddenly my more complex inventory control app stopped working. But Supple Wholesale doesnt do this at all, it only helps me doing my business easier.
This a really sound and app and the support, especially Kay, has been super helpful. The whole CS team there has been very accomodating.
Thanks so much for this review, I will pass the feedback along to Kay!! - Emily, Head of Support