Reseñas (784)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
12 de febrero de 2015

Extremely helpful customer support and quick to resolve any issues we had.

DIY by Panida
Tailandia
5 meses usando la aplicación
15 de septiembre de 2021

最低数量の設定、数量以下で発注したときの注意表示の設定など、素早く対応してくれました。大変感謝しています。このアプリがなければ私達のビジネスは進みませんでした。このアプリを作ってくれてありがとう。これからもサポートよろしくおねがいします。

OPTIMAL AID
Japón
5 meses usando la aplicación
Orbit respondió 28 de septiembre de 2021

Happy to hear it!! Thanks for the review! - Emily, Support Lead

17 de enero de 2017

Love using this app, the one time charge for the extra tools and abilities are more cost effective than other apps, but more importantly, even when communicating via email about any issue or problem they still are very quick and detailed in the responses.
I have bad experiences with other companies when trying to get directions on what to do to fix something and Supple is quite prompt in my dealings with them! Thanks supple keep it up!

Art Glitter
Estados Unidos
5 meses usando la aplicación
15 de febrero de 2020

what a great service... we had already Wholesale Club installed and were looking at a solution to create Purchase Orders for our customers. In emailing with the PixelUnion support team we realized that the NetTerm addition could be easily adjusted to allow us to create draft orders and create a great experience for our wholesale customers. Rob was very helpful and even did some minor coding work to make it fully customizable. NetTerms is much more flexible than just for net terms because it creates draft orders on behalf of your customer which you can review and edit before sending out to your customers to review. think of it as they are submitting a purchase order (which creates a draft order) and then you send them them a sales order (you sending them the draft order).
Again another great experience with PixelUnion...

ROAMBUILT
Estados Unidos
5 meses usando la aplicación
15 de enero de 2015

Fantastic app and fantastic customer service! Very responsive and a pleasure to deal with - thank you Marius!!

Stylish Outdoors
Australia
5 meses usando la aplicación
31 de octubre de 2019

This review isn't about the app. You can find many reviews about the app (thought it is excellent). I want to review the company and their customer service/tech support group.

See, any company can be great when their app self-installs and you never have to ask for help. But Pixel Union excelled over the past week at getting me up and running. Many things about my installation weren't straightforward: my theme is old and heavily modified, so they had to custom-install widgets for me, which they did quickly and without complaint. And when I asked questions that they'd already answered, not once did they tell me that they'd already told me. They just answered again, in a different way.

Every interaction was friendly, thoughtful, and moved me closer to being able to drive this part of my store. I wouldn't be offering to let my wholesale customers get in there yet if it weren't for the confidence I feel in the job they've done and the support they've given me.

If there were six stars available, they'd get all six.

Wrap Buddies
Estados Unidos
5 meses usando la aplicación
29 de agosto de 2022

This app works as described. I also required some customizations to be made and their support staff was very helpful and quick to make the changes.

RPM - Redline Performance Machines
Estados Unidos
5 meses usando la aplicación
Orbit respondió 29 de agosto de 2022

Thank you so much for sharing!! - Emily, Head of Support

20 de septiembre de 2022

I have't been using this app so much but it seems really good with our theme (Athens)
but i got help installing everything by the support, Jack was really helpfull and professional!

Fast Car
Suecia
4 meses usando la aplicación
Orbit respondió 20 de septiembre de 2022

We're happy to hear you are all set up and ready to go! Thanks for using Wholesale Club - Jamie, Product Manager

27 de mayo de 2015

Awesome app! Looked around at multiple apps to get exactly what we needed and Supple provided! Quick response and support, I can't even tell you the last time I've had support as quick to respond and assist with questions. Highly recommend!

Need Fixed Parts
Estados Unidos
4 meses usando la aplicación
2 de noviembre de 2022

Used Wholesale Club to quickly set up employee discounts on select products in our employee store. I ran into an issue with displaying customized prices so I bought the CoPilot program from Orbit. The team was polite and quick and got me all sorted out. Highly recommend.

Commissary USA
Estados Unidos
4 meses usando la aplicación
Orbit respondió 2 de noviembre de 2022

Thanks so much for the review!! I'm happy to hear you found so much value in our CoPilot program :) - Emily, Head of Support