Reseñas (791)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
24 de junio de 2024

Kay was very helpful with support and the app works flawlessly.

Casey Mac Photo
Estados Unidos
4 días usando la aplicación
Orbit respondió 26 de junio de 2024

So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support

26 de febrero de 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Estados Unidos
Más de 1 año usando la aplicación
Orbit respondió 28 de febrero de 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

21 de febrero de 2024

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

KEBOZ
Japón
4 meses usando la aplicación
Orbit respondió 28 de febrero de 2024

I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support

Fecha de modificación: 8 de octubre de 2024

Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service

Affordable Grooming Shears
Estados Unidos
10 meses usando la aplicación
Orbit respondió 22 de marzo de 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

27 de febrero de 2024

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
Estados Unidos
Alrededor de 2 años usando la aplicación
Orbit respondió 1 de marzo de 2024

Thank you so much for using our app since 2022! - Emily, Head of Support

27 de marzo de 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Estados Unidos
Casi 5 años usando la aplicación
Orbit respondió 2 de abril de 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

27 de febrero de 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 28 de febrero de 2024

Thank you so much!! - Emily, Head of Support

14 de diciembre de 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Estados Unidos
Casi 8 años usando la aplicación
Orbit respondió 3 de enero de 2024

Thank you!! - Emily, Head of Support

28 de noviembre de 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Más de 5 años usando la aplicación
Orbit respondió 1 de diciembre de 2023

Thank you very much! - Emily

15 de enero de 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japón
5 meses usando la aplicación
Orbit respondió 17 de enero de 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support