Reseñas (791)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
21 de septiembre de 2020

Just in trial mode still, but so far with all of the tests that I have done, it was worked great. The team at Pixel Union has also been a huge help with a few things that I wasn't sure how to do. Great customer service and a quick response time!

Thornell Corporation
Estados Unidos
14 días usando la aplicación
14 de agosto de 2015

Love the App so far! Superb Customer Service! They were very quick to respond and always super helpful and friendly!

Spiritofdrini
Suiza
14 días usando la aplicación
11 de enero de 2022

Kay was very responsive and helpful. Not every app is perfect, but the help that was received was great! Any questions I had was answered along with any issues.

JACKL Coffee
Estados Unidos
13 días usando la aplicación
Orbit respondió 13 de enero de 2022

I'm happy to hear this, thank you for sharing! - Emily, Support Lead

8 de septiembre de 2022

The support team at Wholesale Club is over the top! Paige is very knowledgeable and she replied all the requests promptly. She also proposed suggestions on how to address some of the features we needed (that was not directly offered by the platform). She even contacted the devs team to adjust some of the UX issues I had.

Purpos
Estados Unidos
13 días usando la aplicación
Orbit respondió 8 de septiembre de 2022

Thank you so much for leaving these kind words! It means a lot to me. I will be passing along to Paige!! - Emily, Head of Support

Fecha de modificación: 8 de noviembre de 2021

The initial setup of the Wholesale Club app is a breeze. The sync process is a little slow but other than that it's a great app. Kay from the Support team was a massive help. Thanks again!

Dropship Order
Australia
13 días usando la aplicación
Orbit respondió 9 de noviembre de 2021

Thank you so much for sharing! I will pass your kind words along to Kay :) - Emily, Support Lead

29 de diciembre de 2016

Exceptional customer service helping me with all the setup questions I had. Response time is so fast and very thorough and much appreciated!

Blooming Lotus Jewelry
Estados Unidos
13 días usando la aplicación
23 de agosto de 2020

For us, the best Wholesale application (after testing many others). Excellent support and reactivity!

Gexist
Suiza
13 días usando la aplicación
14 de marzo de 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

Seed&SoilShop
Estados Unidos
5 días usando la aplicación
Orbit respondió 19 de marzo de 2024

Thank you for leaving this review! - Emily, Head of Support

13 de abril de 2017

Great app! Looking for an app to handle our Wholesale pricing needs that doesn't require the need of a b2b gateway and Wholesale Pricing by Supple does just that. Great customer support and super fast assistance. Thanks

Prgnx
Estados Unidos
12 días usando la aplicación
Fecha de modificación: 3 de febrero de 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canadá
9 días usando la aplicación
Orbit respondió 2 de febrero de 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support