Reseñas (754)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
28 de agosto de 2023

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your wholesale store requirements.

Inahsi Naturals
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 5 de septiembre de 2023

Thanks so much for sharing your experience! - Emily, Head of Support

18 de enero de 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 meses usando la aplicación
Orbit respondió 23 de enero de 2024

I really appreciate you saying this, thank you! - Emily, Head of Support

29 de noviembre de 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Australia
Casi 6 años usando la aplicación
Orbit respondió 1 de diciembre de 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

19 de octubre de 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Australia
Alrededor de 2 años usando la aplicación
Orbit respondió 23 de octubre de 2023

Thank you so much! - Emily, Head of Support

26 de septiembre de 2023

This app solves or needs for discount wholesale pricing and net terms using tags. The app is very easy to use and set up. If any problems are encountered support is extremely helpful and patient. My problems are addressed the same day with clear instruction. We use this app on two different sites and we couldn't be more pleased.

Grow Organic
Estados Unidos
Casi 2 años usando la aplicación
Orbit respondió 28 de septiembre de 2023

I'm so happy to hear this, I'm glad it's been such a positive experience for you so far! - Emily, Head of Support

30 de octubre de 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canadá
Alrededor de 2 años usando la aplicación
Orbit respondió 1 de noviembre de 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

7 de diciembre de 2023

I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.

MaxLiving Client Store
Estados Unidos
4 meses usando la aplicación
Orbit respondió 8 de diciembre de 2023

Thanks so much for this review!! - Emily, Head of Support

11 de octubre de 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
Estados Unidos
Alrededor de 7 años usando la aplicación
Orbit respondió 12 de octubre de 2023

Thank you so much for sharing!! - Emily, Head of Support

1 de julio de 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
Nueva Zelanda
Alrededor de 6 años usando la aplicación
Orbit respondió 4 de julio de 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

26 de octubre de 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 31 de octubre de 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support