Reseñas (755)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
7 de diciembre de 2023

I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.

MaxLiving Client Store
Estados Unidos
4 meses usando la aplicación
Orbit respondió 8 de diciembre de 2023

Thanks so much for this review!! - Emily, Head of Support

26 de julio de 2023

I implemented the Wholesale Club app a few months ago, and I must say, my experience has been incredibly smooth. While setting up the app, I did encounter a few initial challenges, but the team behind it was exceptional - patient and always ready to help. (shoutout to Paige and Jack!) They addressed all my questions with grace and even provided clever workarounds to suit my specific business needs.

Managing special pricing can be quite complex, but this app has truly simplified the process for me. It has become an invaluable tool, making it effortless to train my staff on onboarding new customers with special prices. Moreover, I am delighted that the app doesn't slow down my website, as I've had nightmares when I was previously working with WooCommerce.

The Wholesale Club app is a straightforward yet powerful solution that has saved me from spending hundreds of dollars on other alternatives. I am thrilled to have discovered such a reliable and budget-friendly solution. It has made it easy for me to switch my wholesale customers to be able to purchase online instead of having to manually process POs and deal with countless errors in data entry. I highly recommend it!

Rubenstein RB Digital Inc
Canadá
6 meses usando la aplicación
Orbit respondió 28 de julio de 2023

This is one of the most thorough reviews we've ever received. Thanks so much for taking the time to share your perspective and experience of our app and our support team! It really means a lot to us! - Emily, Head of Support

26 de octubre de 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 31 de octubre de 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

25 de septiembre de 2023

Has worked well for our needs and response when there has been an issue has been very quick!

Tonix
Estados Unidos
Más de 3 años usando la aplicación
Orbit respondió 27 de septiembre de 2023

Thank you for sharing, I appreciate it!! - Emily, Head of Support

27 de julio de 2023

The app works great and meets our needs. Customer service is also a big takeaway. They respond within a few minutes and have made the resolution to all our requests within 24h to 48h. I would highly recommend them.

Jedds Bird Supplies
Estados Unidos
Más de 1 año usando la aplicación
Orbit respondió 31 de julio de 2023

Thanks so much for sharing this!! - Emily, Head of Support

5 de octubre de 2023

This app is absolutely amazing if you are planning to combine your normal and wholesale store together. The price is very worth it, if you take a look at the code. The support is amazing. Kay helped me very fast and directly fixed my question. It is a very easy to use app that integrates perfectly within a store. I would definitely suggest this app to anyone who is looking for a good wholesale app. Stop wasting money on other apps and just go for this one.

Hitachi Store
Países Bajos
3 meses usando la aplicación
Orbit respondió 10 de octubre de 2023

Wow thank you so much for this glowing review!! Knowing you've had such a positive experience means so much to me! - Emily, Head of Support

27 de septiembre de 2023

The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.

Chez Gagné
Estados Unidos
Alrededor de 7 años usando la aplicación
Orbit respondió 3 de octubre de 2023

I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support

10 de julio de 2023

I have received assistance today from Kay with some questions regarding functionality with B2B Wholesale Club. Her support was amazing and she was able to assist me easily and went over and above to fix my issues - truly appreciated. Thanks

Hair and Beauty Solutions
Australia
Casi 3 años usando la aplicación
Orbit respondió 10 de julio de 2023

I'm happy to hear this, thanks so much for sharing! - Emily, Head of Support

18 de julio de 2023

great app and excellent customer support. Alex was quick and knowledgeable. I started the conversation one day, and finished it the next, it wasn't more than a minute before i had a live agent.

EO Products
Estados Unidos
Casi 4 años usando la aplicación
Orbit respondió 24 de julio de 2023

I'm so glad to hear chat was helpful to you! Thanks for sharing :) - Emily, Head of Support

24 de julio de 2023

good app, customer support has gotten significantly better over the last year. keep up the good work.

LaBellePerfumes
Estados Unidos
Alrededor de 5 años usando la aplicación
Orbit respondió 25 de julio de 2023

Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support