Reseñas (803)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
30 de septiembre de 2024

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

DigitalSmokeSupplies.com
Canadá
Más de 7 años usando la aplicación
Orbit respondió 2 de octubre de 2024

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

12 de diciembre de 2024

The app can be difficult to install/integrate for some people but when I encountered issues, I reached out to customer service and they were of immense help! Not only did they help integrate the application with shopify, Rob (customer service), also helped make customizations and guided me through the entire process with patience and a supportive attitude. Thank you so much, Rob!

NUTRILINQ
Estados Unidos
16 días usando la aplicación
Orbit respondió 20 de diciembre de 2024

Thanks for this review!! The app can take a bit of time to integrate depending on the setup of the store, but our team is always able to help :) Glad to hear Rob was about to get you sorted out! - Emily, Head of Support

6 de agosto de 2024

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Great Eastern Sun
Estados Unidos
Casi 2 años usando la aplicación
Orbit respondió 8 de agosto de 2024

Thank you!! - Emily, Head of Support

30 de mayo de 2024

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

SoulBursts
Estados Unidos
Más de 5 años usando la aplicación
Orbit respondió 12 de junio de 2024

Big thanks for your review! We're happy to know everything's working smoothly now.

- Will, Head of Development

21 de marzo de 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
Estados Unidos
Más de 2 años usando la aplicación
Orbit respondió 26 de marzo de 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

10 de abril de 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australia
Alrededor de 1 año usando la aplicación
Orbit respondió 11 de abril de 2024

Thanks so much for this review Oren! - Emily, Head of Support

29 de febrero de 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
Estados Unidos
3 meses usando la aplicación
Orbit respondió 6 de marzo de 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

13 de febrero de 2024

Really fast and knowledgeable customer support. Thanks Alex!

Sea-Band Australia
Australia
Alrededor de 6 horas usando la aplicación
Orbit respondió 20 de febrero de 2024

Thank you so much! - Emily, Head of Support

28 de octubre de 2018

This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.

Eden Healthfoods
Australia
Casi 7 años usando la aplicación
27 de enero de 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Alemania
Alrededor de 4 años usando la aplicación
Orbit respondió 30 de enero de 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support