Arvostelut (769)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
15. helmikuu 2024

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.

This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Knit Collage
Yhdysvallat
Noin 6 vuotta sovelluksen käyttöä
Orbit vastasi 22. helmikuu 2024

Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support

23. huhtikuu 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Orbit vastasi 25. huhtikuu 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

27. toukokuu 2024

La migliore App per chi vuole creare una sezione B2B dedicata. Gestione completa del negozio e varie soluzioni per ogni esigenza!

American Fitness 2.0
Italia
Noin kuukausi sovelluksen käyttöä
Orbit vastasi 28. toukokuu 2024

Grazie mille! - Emily, Head of Support

27. maaliskuu 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Yhdysvallat
Melkein 5 vuotta sovelluksen käyttöä
Orbit vastasi 2. huhtikuu 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

Muokattu 16. elokuu 2024

Great customer service. Helped with some custom code we needed so that their app would work with our website. We have very complex pricing structures for different wholesale groups, plus we often need to check these customers out on POS. This app does it all. Please note, however, that wholesale customers will not be able to use other discount codes.

UPDATE: Customer service always excellent. They have always responded fast. We have contacted them a lot over the past year because of our changing needs. They always put in the extra work to get to the bottom of any problems we have run into.

Holy Trinity Church Supplies & Bookstore
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Orbit vastasi 23. helmikuu 2024

Thanks so much for sharing this review, I appreciate you taking time out of your day to leave it. Glad to hear you're using it on POS too! - Emily, Head of Support

27. maaliskuu 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Kanada
Yli 6 vuotta sovelluksen käyttöä
Orbit vastasi 2. huhtikuu 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

15. huhtikuu 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

Kedi Labs
Yhdysvallat
5 päivää sovelluksen käyttöä
Orbit vastasi 19. huhtikuu 2024

I really appreciate your kind words about my team!! - Emily, Head of Support

11. tammikuu 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Orbit vastasi 12. tammikuu 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

12. maaliskuu 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Orbit vastasi 14. maaliskuu 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

26. helmikuu 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Orbit vastasi 28. helmikuu 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support