Avis (772)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 27 août 2024

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support.

Vorsprung Suspension
Canada
Plus de 6 ans d’utilisation de l’application
Orbit a répondu 27 juillet 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

Modifié le 1 novembre 2021

Excellent app that allows us to run the same storefront for retail and wholesale customers. Support is very helpful in dealing with installation issues.

Hermitagecross
États-Unis
Plus de 6 ans d’utilisation de l’application
4 février 2017

This app rules and the support is stellar. They set up my site for wholesale exactly as I needed it and were friendly and helpful. I would definitely recommend this app for anyone wanting to set up their retail site for wholesale customer pricing as well!

Freshie And Zero
États-Unis
Plus de 6 ans d’utilisation de l’application
20 juillet 2015

After trying a few other wholesale apps that were full of glitches or did not work with inventory trackers, we were about to give up and just do a separate website for wholesale. We tried this as a last resort...The setup was easy, super fast, and the support has been amazing. We look forward to using this app for a long time to come.

Ever After Fine Jewels
États-Unis
Plus de 6 ans d’utilisation de l’application
14 mars 2022

I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!

Gloco Accents CAN
Canada
Plus de 6 ans d’utilisation de l’application
Orbit a répondu 15 mars 2022

This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead

Modifié le 12 janvier 2022

I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.

Mademoiselle Macaron
Royaume-Uni
Plus de 6 ans d’utilisation de l’application
Modifié le 26 octobre 2023

Highly recommend this wholesale app. Never have issues and the customer service is top notch!

Relicate LLC
États-Unis
Plus de 6 ans d’utilisation de l’application
4 août 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Canada
Environ 6 ans d’utilisation de l’application
Orbit a répondu 8 août 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support

13 novembre 2017

This app is everything I wanted for my wholesale customers. I love the one-off fees, makes monthly bills better!

The support is fantastic, really quick to answer and sort problems.

Thank you Supple!

Baba And Boo
Royaume-Uni
Environ 6 ans d’utilisation de l’application
Modifié le 8 mars 2019

Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!

Laurel Burch Studios
États-Unis
Presque 6 ans d’utilisation de l’application