Avis (791)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
14 octobre 2024

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional.

INJORA B2B
Chine
6 mois d’utilisation de l’application
Orbit a répondu 16 octobre 2024

Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

25 octobre 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

EpicRise Electronics LLC
États-Unis
8 mois d’utilisation de l’application
Orbit a répondu 28 octobre 2024

Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

15 novembre 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canada
4 jours d’utilisation de l’application
Orbit a répondu 18 novembre 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

13 août 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

PCI Race Radios
États-Unis
Plus de 6 ans d’utilisation de l’application
Orbit a répondu 15 août 2024

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

6 septembre 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Elana Gabrielle
États-Unis
6 mois d’utilisation de l’application
Orbit a répondu 9 septembre 2024

Thank you so much for this review! - Emily, Head of Support

2 septembre 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Australie
Presque 3 ans d’utilisation de l’application
Orbit a répondu 4 septembre 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

5 octobre 2024

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us.

This app is so simple that its structure can be understood intuitively. As a result, it's easy to communicate questions and customization requirements, saving us from wasting time.

Hacomarche
Japon
25 jours d’utilisation de l’application
Orbit a répondu 7 octobre 2024

This is amazing, thank you so much for the kind words! - Emily, Head of Support

1 octobre 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Minibearings
Australie
11 jours d’utilisation de l’application
Orbit a répondu 3 octobre 2024

Thank you so much for this review! - Emily, Head of Support

20 août 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

LTW Supply
États-Unis
5 mois d’utilisation de l’application
Orbit a répondu 22 août 2024

Thank you!! - Emily, Head of Support

8 novembre 2024

Great App and great support. Thank you Kay

Fervor + Hue Trade
Irlande
Plus de 3 ans d’utilisation de l’application
Orbit a répondu 12 novembre 2024

Thank you so much! - Emily, Head of Support