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Do NOT get this app unless you are ready for a bumpy ride. Customer service is slow and very unresponsive. If it does not easily connect with your theme and you are having issues, prepare to lose sales. Would not recommend!
Hello! Looks like we have been waiting on a response from you since our last message on Oct 3rd. I've sent you another response now, please respond to me ASAP! Thank you! - Emily, Head of Support
This app has been working well for us so far. The level of customer support is outstanding. Marius provides fast support and have helped me implement some customizations. I highly recommend this app and their customer support.
We switched to Wholesale Club after struggling with the lack of features in the Shopify Plus Wholesale system. Rob C provided amazing support and installation was done in a professional way. So far Wholesale Club has worked great!
Works well for my needs. I use the Quick Order Form and Net Terms add-ons. Customer support is timely and helpful.
Glad to hear this, thanks for sharing! - Emily, Support Lead
Working well for us so far. We ran into an issue where we needed to apply two different discounts to a customer and had to get the Custom Prices add on for it. Ran into a tech issue with the CSV import not working with a CSV file and had to use Google Sheets. The support team was very responsive and solved the problem for us quickly.
If you need a setting for wholesale customers, Pixel Union's Wholesale Club is the answer. Great features and nice service! Highly recommend.
Thanks so much for the kind words! - Emily, Support Lead
Absolutely awesome app and team of support. It’s fundamental to our business, to be able to offer wholesale and wholesale prices when a customer logs in. Support is perfect for any questions..... one of the best apps.
I use this app to give certain customers a discount. I give a very large range of discounts to one category of people and this app lets me set a custom price for each item. They are also extremely helpful for any issues and will usually fix anything within 24 to 48 hours. 10/10 will recommend for anyone looking for custom discounts.
Thank you for the kind words! I'm glad we were able to help you out! - Emily, Support Lead
A big thank you to Emily and Declan from the Wholesale Club! They are amazing when it comes to customer service. The app itself is very easy to handle and it certainly is a must have when you are a wholesaler.
Easy to install and use. Great customer support. I'd recommend the Wholesale Club app to anyone looking for a quick and effective solution.
Thanks so much for the kind words, we really appreciate your support! - Emily, Support Lead