Avis (749)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
6 février 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
États-Unis
3 mois d’utilisation de l’application
Orbit a répondu 8 février 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

4 mars 2024

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
États-Unis
Plus d'un an d’utilisation de l’application
Orbit a répondu 6 mars 2024

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

21 février 2024

Fantastic app with even better support

Fivics USA
États-Unis
Environ 2 ans d’utilisation de l’application
Orbit a répondu 23 février 2024

Thank you!! - Emily, Head of Support

22 janvier 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
États-Unis
9 mois d’utilisation de l’application
Orbit a répondu 25 janvier 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

31 janvier 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canada
Environ 4 ans d’utilisation de l’application
Orbit a répondu 5 février 2024

Thanks so much!! - Emily, Head of Support

Modifié le 12 février 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
Royaume-Uni
25 jours d’utilisation de l’application
Orbit a répondu 14 février 2024

Thank you so much for leaving this review, I really appreciate it!! - Emily

Modifié le 3 février 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canada
9 jours d’utilisation de l’application
Orbit a répondu 2 février 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

15 janvier 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japon
5 mois d’utilisation de l’application
Orbit a répondu 17 janvier 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

12 février 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
États-Unis
14 jours d’utilisation de l’application
Orbit a répondu 14 février 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

2 février 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
Royaume-Uni
5 mois d’utilisation de l’application
Orbit a répondu 5 février 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support