Avis (750)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
2 février 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
Royaume-Uni
5 mois d’utilisation de l’application
Orbit a répondu 5 février 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support

7 janvier 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
États-Unis
Environ 2 mois d’utilisation de l’application
Orbit a répondu 10 janvier 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

23 janvier 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

DivaDance Shop
États-Unis
19 jours d’utilisation de l’application
Orbit a répondu 25 janvier 2024

Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support

14 décembre 2023

Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.

The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.

SR SUNTOUR NA Inc.
États-Unis
Plus de 2 ans d’utilisation de l’application
Orbit a répondu 18 décembre 2023

Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support

12 février 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Hollander Fusing Center
États-Unis
2 mois d’utilisation de l’application
Orbit a répondu 14 février 2024

Wow thank you!! Glad to hear it :) - Emily, Head of Support

4 novembre 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
États-Unis
Presque 5 ans d’utilisation de l’application
Orbit a répondu 6 novembre 2023

Thank you so much!

16 janvier 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapour
Presque 4 ans d’utilisation de l’application
Orbit a répondu 17 janvier 2024

We appreciate you sharing this feedback! - Emily, Head of Support

14 décembre 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
États-Unis
Presque 8 ans d’utilisation de l’application
Orbit a répondu 3 janvier 2024

Thank you!! - Emily, Head of Support

10 novembre 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
États-Unis
Plus de 6 ans d’utilisation de l’application
Orbit a répondu 14 novembre 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily

10 janvier 2024

Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.

Cowboy Collectibles Wholesale
États-Unis
Presque 2 ans d’utilisation de l’application
Orbit a répondu 12 janvier 2024

Super happy to hear this, thanks for leaving a review! - Emily, Head of Support