Avis (791)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
6 juin 2023

Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!

TLK_OudBoutique
Afrique du Sud
5 jours d’utilisation de l’application
Orbit a répondu 6 juin 2023

Thanks for taking the time to leave this review! - Emily, Head of Support

18 octobre 2021

Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.

BBi Autosport
États-Unis
5 jours d’utilisation de l’application
Orbit a répondu 19 octobre 2021

I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead

Modifié le 27 décembre 2021

The app does what it says and the support team is nice and helpful, especially Hannah. They something take a few days to answer but they are usually very responsive. I am also using their Superstore and Flex Theme from their sister company Out of The Sandbox, and they both work great. Thank you!

Petrovich Caviar
États-Unis
5 jours d’utilisation de l’application
Orbit a répondu 4 janvier 2022

Thanks for sharing, I will definitely pass this feedback along to Hannah! - Emily, Support Lead

Modifié le 23 avril 2019

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Hotaling
États-Unis
3 mois d’utilisation de l’application
Orbit a répondu 23 avril 2019

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.

24 janvier 2023

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

Australian Design & Co.
Australie
4 jours d’utilisation de l’application
Orbit a répondu 26 janvier 2023

I'm so glad you've had such a positive experience so far, thank you for sharing! - Emily, Head of Support

3 juin 2020

the support team is very helpful and the function is working fine so far but i still not go live with my online store yet.

Tesco Dental
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
26 août 2016

I installed this app because I need to integrate with 3rd party inventory management software and I didn't like the way that other apps needed hidden variants to work. I'm not a huge fan of the discount codes that this app had to create but once I got my head around that I was (am) really happy. It works, the support is great, and the installation was taken care of very easily. Recommended!

Woohoobody
Australie
3 mois d’utilisation de l’application
21 octobre 2016

What a great APP. And what great service!! We've worked with Supple for other APPs in our stores and they've always gone above and beyond to give us what we need. When our new client needed a wholesaler/dealer APP, we were pleased to see Supple had one in their products. Click. Buy. Installed. 30 minutes later, 1000 individual products tagged and ready for Dealer/Wholesale purchase. Whether you have 1 dealer or 1000, this is your APP. And for other powerful APPs, Supple is your partner. Thank you Supple! - Pro Sites

Omegacustomtackle
États-Unis
4 jours d’utilisation de l’application
24 avril 2023

Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.

The Siebenthaler Company
États-Unis
4 jours d’utilisation de l’application
Orbit a répondu 24 avril 2023

I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support

14 janvier 2022

Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.

Cosmetic World
Canada
4 jours d’utilisation de l’application
Orbit a répondu 14 janvier 2022

Thanks for sharing! We really appreciate it :) - Emily, Support Lead