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Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!
Wow I can't thank you enough for saying our support is the best of any app you've used! It truly means so much to me and my team! - Emily, Head of Support
The only wholesale app you need. I have been using B2B Wholesale Hub for years now. They continually improve features, and the customer support is exceptional.
Thank you so much! - Emily, Head of Support
Offer excellent and quick support by reps that are very knowledgeable. Kay was wonderful and handled my queries efficiently and explained solutions in a way that I could understand. Kay even noticed areas of my website that were not set up correctly that would have prohibited my customers from accessing their applicable discounts. Five stars!
It has made creating a dual retail/wholesale site a breeze. The whole team are super responsive when issues arise and help out right away. Would recommend using them if you need a dual function web store for your customers.
Thank you so much for this review! - Emily, Head of Support
This app is a real lifesaver for my business where I offer both wholesale and distributor discounts. The support staff is always quick to respond to make sure that I've got everything set up just the way I need it.
Aw I'm so glad to hear this, thank you for sharing! We are always here for you! - Emily, Head of Support
Excellent app. Does exactly what I need it to do to offer wholesale pricing to my wholesale customers. Support is excellent - really quick to assist via chat.
Thanks so much for leaving this review, and for chatting in!! - Emily, Head of Support
Rob & Kay from support were super helpful, as was the rest of the team. After confirming our edits had worked they were able to get the app syncing back to my store and we immediately got a sale.
Thanks to the B2B Wholesale Hub Team for their continued support and hard work.
This is so great to hear. I really appreciate you taking the time to leave such kind words about Kay and Rob! Thank you! - Emily, Head of Support
Jack and the team have been very helpful in what little issues there were while using the app. The app is a good alternative of shopify plus (ofcourse there are some limitations imposed by shopify). Its very easy to use and the price syncing is relatively quick even for a store with a large catalogue as us.
Overall very helpful with the app and the support :)
Thank you so much for this detailed review! I really appreciate you sharing your perspective on our app being an alternative to Shopify Plus. - Emily, Head of Support
I had an issue with our GA4 order tracking and their support team was amazing. They were super responsive and helped me fix it right away. While I'm still learning the app itself, their excellent customer service makes me confident I'm in good hands.
Thank you so much for sharing your positive experience!! We appreciate you 🙌 - Emily, Head of Support
Customer service is AWESOME!! AAAAA++ Emily helped me this last time in a bind and was amazing. Been using them for years and love it!
It was my pleasure! Thanks so much for leaving us a review :) - Emily, Head of Support