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We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.
Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead
We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience
Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!
Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success
Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.
So glad to hear you were able to find a solution with us! - Emily, Head of Support
The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.
Side note: would be best if the app is compatible with Ajax carting.
Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support
Good product and super support.
www.oeristeriet.dk
Update Nov. 14th 2023:
Very very good and fast customer support when needed.
I've had a terrible experience with the customer service at Pixel Union. I had my websites redesigned and needed them to reinstall this app on the new theme for me. After charging me $75 ($25 per website), they then didn't respond to any of my follow up emails, and now 2 weeks later, I still don't have a functioning app. I have several wholesale customers getting very annoyed. Extremely disappointing service.
Excellent customer service, great app really helps with my business. Definitely would recommend to anyone needing wholesale capabilities on their Shopify site. We had a couple minor sync issues recently and support was fast and solved the problem for us.
得意先毎の卸率を設定するためにWholesale Clubを利用しました。
仕組みさえ覚えれば非常にシンプルで簡単に設定でき、とても満足しています。
また、不明な点や問題?が生じた時のサポートの速さと的確さは素晴らしいものがありました。
とても満足しており、これから開発する別のECサイトでも利用するつもりです。
Thank you so much for the review!! - Emily, Head of Support
So happy with this app. I love that you can set custom prices rather than doing a percentage. The support is phenomenal! Seriously the best app support I have ever encountered.
Wow thank you SO much for this glowing review!! I'm so glad to hear such kind words about our support team. - Emily, Head of Support