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Incredible customer service. Highly recommend
I really appreciate you saying this, thank you! - Emily, Head of Support
App is great - super easy to use, saved a lot of dev time. Very fast and helpful support team. Thank you!
I'm really glad to hear you've had such a positive experience! Thanks for sharing :) - Emily, Head of Support
This app is very simple to use. During set up I had some questions and the customer support was quick to respond and very helpful. Even months later they continue to offer great service.
Thank you for sharing! Happy to hear you had a positive experience :) - Emily, Support Lead
We can't give discounts to our wholesale customers, sad. Please improve.
Excellent support rom start to finish. Made a request for an addition to the app which was accommodated without issue. In fact every interaction with support was very friendly and efficient, so can completely recommend.
We were looking for an app to use for our wholesale accounts and I'm glad we found this one! It has given us no problems so far, and very easy to use. Would definitely recommend it!
Wholesale is crazy!
The app is super easy to implement, the guides are very clear and the support (in English) responds promptly to any doubt. After I made a mistake (I mistyped the discount tag in some customer accounts, so they couldn't see their wholesale prices), I contacted Pixel Union for support and not only did they fix the problem quickly, but they even provided me with screen recordings of what they did on my site to help me understand where I went wrong (for free). I recommend Wholesale wholeheartedly! <3
Aw! Thank you so much for this glowing review!! I really appreciate you taking the time to share your positive experience. Thank you! - Emily, Support Lead
Not only is this a terrific little app packed full of features that we couldn't live without, it is also backed up by superb customer service - fast response, friendly, helpful advice (even when I'm being a numpty!) This company is what all app developers should aspire to be like - they deliver the best work they can and not just what's enough. Thank you, every pound we spend on this app is paid back many fold by the fantastic features allowing us to run our store the way we want to. I'm a very harsh critic but on this occasion I really don't have anything negative to say!
Awesome support, easy to use interface and no fuss installation - what is not to like? Creates a unified customer journey that does alienate either customer type. I have tried the other wholesale apps and this is simply the way forward!
Very good app, works great with POS and draft orders too. Also allow me to do separate discount based on the product, very usable when using different wholesale discounts.