리뷰 (791)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 1월 22일

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
미국
앱 사용 기간 1년 초과
답글 Orbit개 2024년 1월 25일

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

2024년 2월 7일

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
미국
앱 사용 기간 대략 5년
답글 Orbit개 2024년 2월 8일

Thanks so much! - Emily, Head of Support

2024년 2월 26일

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
미국
앱 사용 기간 1년 초과
답글 Orbit개 2024년 2월 28일

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

2024년 2월 21일

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

KEBOZ
일본
앱 사용 기간 4개월
답글 Orbit개 2024년 2월 28일

I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support

2024년 2월 27일

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
미국
앱 사용 기간 대략 2년
답글 Orbit개 2024년 3월 1일

Thank you so much for using our app since 2022! - Emily, Head of Support

2023년 12월 14일

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
미국
앱 사용 기간 거의 8년
답글 Orbit개 2024년 1월 3일

Thank you!! - Emily, Head of Support

2024년 10월 8일에 편집됨

Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service

Affordable Grooming Shears
미국
앱 사용 기간 10개월
답글 Orbit개 2024년 3월 22일

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

2024년 2월 27일

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
미국
앱 사용 기간 2년 초과
답글 Orbit개 2024년 2월 28일

Thank you so much!! - Emily, Head of Support

2024년 3월 27일

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
미국
앱 사용 기간 거의 5년
답글 Orbit개 2024년 4월 2일

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

2024년 1월 15일

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
일본
앱 사용 기간 5개월
답글 Orbit개 2024년 1월 17일

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support