리뷰 (773)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2022년 8월 31일

Not like wholesalify, these guys are so supportive, ROB followed up with me for 2 days and supported me in a very professional and accurate way and he saved my life since the app can apply a discount on the compare price things we want it in the B2B business and wholesale, I totally recommend the app and its working perfect with a specific customer segment in our customer database! Thank you so much, guys!

kadoonpro
사우디아라비아
앱 사용 기간 6일
답글 Orbit개 2022년 8월 31일

Wow I'm so glad to hear this positive experience!! I will definitely pass this feedback along to Rob :) Thanks for sharing! - Emily, Head of Support

2023년 5월 12일

If you're reading this review and looking for a wholesale solution for your store, stop looking and install B2B Wholesale Club.

I have tried several other wholesale solutions and the features that are included with this app, including the incredible customer service, make B2B Wholesale Club stand out from the crowd.

I can't wait to keep building on our wholesale program using this app.

Coffee Roaster
미국
앱 사용 기간 6일
답글 Orbit개 2023년 5월 12일

Thank you so much Vince!! - Emily

2022년 2월 24일

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

Kensington Protective
미국
앱 사용 기간 5개월
답글 Orbit개 2022년 2월 24일

I really appreciate this thorough feedback. I'm really glad to hear that our support team eclipses some of the challenges you faced. Thanks for choosing us! - Emily, Support Lead

2023년 9월 18일

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
영국
앱 사용 기간 4개월
답글 Orbit개 2023년 9월 21일

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

2023년 7월 18일

The team is very responsive and happy to help with any issues with installation. The process itself took very little time and the functionality is just right. We actually use the app in conjunction to membership apps to offer custom pricing.

VASSI
캐나다
앱 사용 기간 5일
답글 Orbit개 2023년 7월 24일

Thank you for sharing this!! It's great to hear the setup was easy for you. - Emily, Head of Support

2023년 6월 6일

Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!

TLK_OudBoutique
남아프리카
앱 사용 기간 5일
답글 Orbit개 2023년 6월 6일

Thanks for taking the time to leave this review! - Emily, Head of Support

2021년 10월 18일

Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.

BBi Autosport
미국
앱 사용 기간 5일
답글 Orbit개 2021년 10월 19일

I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead

2021년 12월 27일에 편집됨

The app does what it says and the support team is nice and helpful, especially Hannah. They something take a few days to answer but they are usually very responsive. I am also using their Superstore and Flex Theme from their sister company Out of The Sandbox, and they both work great. Thank you!

Petrovich Caviar
미국
앱 사용 기간 5일
답글 Orbit개 2022년 1월 4일

Thanks for sharing, I will definitely pass this feedback along to Hannah! - Emily, Support Lead

2019년 4월 23일에 편집됨

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Hotaling
미국
앱 사용 기간 3개월
답글 Orbit개 2019년 4월 23일

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.

2023년 1월 24일

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

Australian Design & Co.
오스트레일리아
앱 사용 기간 4일
답글 Orbit개 2023년 1월 26일

I'm so glad you've had such a positive experience so far, thank you for sharing! - Emily, Head of Support