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Easy to setup and they have amazing customer support. They responded and solved the encountered problems extremely quickly.
Thank you!! - Emily, Head of Support
We just switched to supple's wholesale app and are happy to not be using product variants for wholesale prices!
I've just gotten started with this app but they have been really responsive and helpful so far! Quick turnaround on requests and well-integrated with my theme.
Thank you very much for your review!! - Emily, Head of Support
Bad experience. Setup and price structure is entirely unnecessary. Simply much better aps for this service.
We're sorry to hear you had a disappointing experience. We don't have any record of you reaching out to our support team for assistance, but we'd love the opportunity to make it right so we've sent you an email to get the conversation started.
App doesn't work with my theme, despite it being listed. I sent multiple emails and didn't get a response from support. Waste of time.
Thank you for reaching out. Sorry to hear you're having trouble! We have only been able to locate one message from you from Monday, when we were closed for a stat holiday in Canada. We've sent you a follow-up now, so please have a look and get back to us ASAP.
The customer support was extremely helpful. I needed to accomplish something that was not natively available in Shopify and the USO app allowed me to do so.
Thank you for leaving this review!! - Emily, Head of Support
I cannot install this app on my theme. Customer support is slow. No chat is available. I tried to reach out by e-mail but the answer is not coming. I wasted an entire day trying to install this app.
Hi! I'm sorry to hear you had trouble getting the app installed. Looks like we had a few emails back and forth before you uninstalled. I've followed up now to get you sorted out, please check your email and respond ASAP! - Emily, Head of Support
Nothing is standard. Besides a standard to high fee (compared to competition), everything is extra. Minimum quantities? $100 extra. Custom prices per product? $100 extra. Volume discount? Guess what? Yep, $100 more. Net terms? Don't say it. Yep, $100 more. Quick order from? That's only $40. So in order to use the app in any functional form, I need to pay over $400. That's a hard pass.
this is a game changer for our wholesale business. With only $24 a month and a one time fee of $99 for custom prices, I was able to do what an advanced shopify account worth thousands of dollars monthly can do. support was great.
浏览器直接卡死了，点任何菜单或地方都直接无反应。正在寻求帮助，但不知道该怎么解决，看着功能挺好的，我也非常想使用，可是安装之后仅仅只是加了一个discount，在想试用其他功能就完全点不动了，而且我尝试了很多次都是如此。
I'm so sorry to hear you had trouble with the app. Our records indicate this was an error on Shopify's end. I've reached out to you via email with more information, please check and respond ASAP! Thanks! - Emily, Head of Support