B2B Wholesale Hub

B2B Wholesale Hub

리뷰 (674)

전체 평점
4.7
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2020년 1월 30일

When it works it’s great. But sometimes it just stops working and their customer service is awful!! Days go by with no answer!!

Buddha Pants®
미국
앱 사용 기간 2년 초과
2023년 1월 26일

Poor customer service. So many glitches. Now all my thousands of custom prices have disappeared, causing much frustration amongst my customers.

Anne Sportun Fine Jewellery
캐나다
앱 사용 기간 2년 초과
2019년 12월 22일

i've had glitchy issues with this app since i installed it . Should have changed ages ago.. latest problem is that when i changed my theme it stopped working... Customers couldn't check out. And after contacting support .. they tole me they needed to adjust it to work with the new theme... Fair enough.. They did the . work and advised all was well. I relaunched with my customers but didn't work properly. This time I was advised that it was a conflict with another app. I deleted the other app.. and still not working.... Wholesale Cub now advise that its a result of left over code.. Checked that with developer.. no left over code... Advised Wholesale Club again... now I wait... No wholesale facility now for over 2 weeks.. busiest time of year :( Winning!!

Temple of the Sun Jewellery
오스트레일리아
앱 사용 기간 2년 초과
2021년 7월 29일에 편집됨

What happened to this App????? This App used to be good. Now it's glitchy and customer support is slow and unresponsive. We continue to have recurring issues where the Wholesale discount does not apply and can't put through Wholesale orders for days! Customer support is saying that they sent replies but it's false and frankly, the replies are not even helpful in resolving the same recurring issues. Very disappointing.

kiko+ & gg* USA
일본
앱 사용 기간 거의 2년
답글 Orbit개 2021년 6월 18일

I'm sorry to hear you haven't received our emails! We sent you 2 responses this week that we didn't receive replies from, please check your spam folder to ensure they didn't get missed. We sent you another reply now, please respond ASAP! Thank you :)

2019년 9월 20일에 편집됨

Is this app still being supported? I haven't been able to upload custom prices in over a week. No response by email either.

Ejuiceswholesale
미국
앱 사용 기간 대략 1년
2018년 6월 6일

The app is not working right now, we are losing money, my website is a mess, Customer service is not answering. TERRIBLE, Please contact me as soon as possible SUPPLE

Pal Negocio
미국
앱 사용 기간 대략 1년
2019년 6월 21일

Uninstallaed this app and it's still sending our customer details to their servers. Also did not remove their code from our liquid template

T8
홍콩(중국 특별행정구)
앱 사용 기간 9개월
답글 Orbit개 2019년 6월 24일

Hello, we're sorry you're experiencing this issue. When the app is first installed, we create a backup of your theme so that if you want to remove the code, you can do so easily! We've sent you an email with more detail of where to find that backup. Please check your junk folder if you cannot find this response.

2020년 3월 23일

Do not use this app or buy any add-ons. (1) They would calculate all "log-in" members as "wholesalers", and no way to resolve this. (2) Your discount inbox will disappear because this app would create "draft orders" for the "log-in" members. This has given me the energy to come to hear and say thank you for wasting our money.

GIANTOY action figures
중국
앱 사용 기간 7개월
답글 Orbit개 2020년 3월 24일

Hi there! These issues listed are features of the app that can absolutely be adjusted. We've sent you an email with more information, please have a look and follow up with us when you get a chance. Talk to you soon!

2020년 7월 1일

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly.
As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

La Tienda de Frida & Chelsee
멕시코
앱 사용 기간 7개월
2021년 3월 18일

Probably the worst app you will find with super expensive add ons. I have bought the custom prices ad on for 99$ but the app is not working fine and prices are not reflecting on the website so i raised the issue with the support and the support took several days to address the issue and find out the issue . Also there are many basic issues with the app such as it doesnt display any error if your file is having any issue . There is no status update available as well. So you can wait whole day in dark hoping that your file will be uploaded . We asked the support to upload our file from there end but then too they wasted many days to do the same and still its not done.

Pannkh
인도
앱 사용 기간 4개월
답글 Orbit개 2021년 3월 18일

I'm sorry to hear you're having trouble with Custom Prices! Our developer has sent you a message today addressing your concerns, please have a look in your inbox and reply ASAP. Looking forward to your response!