리뷰 (789)

전체 평점
4.8
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  • 평점의 86%가 별 5개입니다
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2024년 12월 12일

The app can be difficult to install/integrate for some people but when I encountered issues, I reached out to customer service and they were of immense help! Not only did they help integrate the application with shopify, Rob (customer service), also helped make customizations and guided me through the entire process with patience and a supportive attitude. Thank you so much, Rob!

NUTRILINQ
미국
앱 사용 기간 16일
답글 Orbit개 2024년 12월 20일

Thanks for this review!! The app can take a bit of time to integrate depending on the setup of the store, but our team is always able to help :) Glad to hear Rob was about to get you sorted out! - Emily, Head of Support

2024년 9월 30일

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

DigitalSmokeSupplies.com
캐나다
앱 사용 기간 7년 초과
답글 Orbit개 2024년 10월 2일

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

2024년 5월 30일

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

SoulBursts
미국
앱 사용 기간 5년 초과
답글 Orbit개 2024년 6월 12일

Big thanks for your review! We're happy to know everything's working smoothly now.

- Will, Head of Development

2024년 3월 21일

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
미국
앱 사용 기간 2년 초과
답글 Orbit개 2024년 3월 26일

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

2024년 4월 10일

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
오스트레일리아
앱 사용 기간 대략 1년
답글 Orbit개 2024년 4월 11일

Thanks so much for this review Oren! - Emily, Head of Support

2018년 10월 28일

This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.

Eden Healthfoods
오스트레일리아
앱 사용 기간 거의 7년
2020년 5월 28일

I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!

LilyBee Wrap
뉴질랜드
앱 사용 기간 4년 초과
2021년 3월 1일에 편집됨

I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!

Nuu Muu
미국
앱 사용 기간 4년 초과
2021년 3월 23일

The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.

Eagle Protect PBC
미국
앱 사용 기간 4년 초과
2024년 1월 27일

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
독일
앱 사용 기간 대략 4년
답글 Orbit개 2024년 1월 30일

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support