B2B Wholesale Hub

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.

The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.