Omtaler (774)
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This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!
This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.
We have been using this app for 2-3 years and so far we never have issues. Recently we ran into something that could very well be shopify related and not an issue with the app. Just to confirm there weren't issues we contacted wholesale app with our issues and they responded rather quickly (twice in one day). They looked into the issue for us and assured its most likely a random issue with shopify not always working correctly or user error on the customers end. Out of 11,000 customers, we are having issues with maybe 4 so this is most likely not a wholesale app issue. Great customer service either way.
Great customer service and a great app! There is nothing like it out there and made my wholesale site even stronger!
I found the response time was good...and Rob was really helpful even though it wasn't clear why I was having issues, he continued to investigate until he found the problem...Excellent service.
Thanks for sharing! I will pass this along to Rob :) - Emily, Support Lead
We've been using Wholesale Club for about 4 years now. In short, it's amazing. Simple to use and get operational on your site. The main factor for using Wholesale Club over the Shopify wholesale sales channel was its functionality, allowing you to run wholesale or special pricing on your current theme with a simple tag for certain customers. We're mainly a wholesale business, so it's been a game changer. In addition we love the functionality to apply custom prices to specific products.. this is especially helpful if your margins vary from SKU to SKU. Thank you Rob, Sara and entire Pixel Union team!
Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.
Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead
Good alternative to Shopify's official Wholesale Channel, which is unfortuantely locked behind an expensive Plus subscription. Support was very helpful when it came to adjusting the extension for a few niche use cases.
Awesome support from the Pixel Union team! Paige was super helpful getting things sorted out for us!
Amazing, glad to hear it! 🙌 - Emily, Support Lead
We rely heavily on this app for our dealers to purchase our products on our site at discounted prices. It's important for us to use this app because our products have so many variants as it is, we can't use other discount apps as it will easily double or triple our variant count to work. No thank you. That's a nightmare if you integrate with a third party inventory and shipping platform, such as StitchLabs or Ordoro.