B2B Wholesale Hub

Using this app for years. Best service and works great.

This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.

Very quick and helpful support. The team responded fast and handled everything in a professional and friendly manner. Thank you!

Expensive and leech-like

Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.

We've use the app for many years. It's very helpful!

It offers a crucial, but rather limited functionality that extends Shopify into discounting based on Customer tags.

It's crucial because Shopify's internal discounting tools are limited and don't allow us to reflect our discounting logic on those discounting tools.

It's limited because it requires significant manual labor of managing the tags that trigger the discounts.

It really needs to be updated to read Company Metafields, which is a great place to hold data about a Company, and apply it to the Customer Profiles. Supporting B2B features that Shopify introduces is a crucial part of the work of this app. I will try to update this review if they support the new B2B Companies features of Shopify.

Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!

We had an issue where our wholesale discount was not being applied consistently to every order. The support team at B2B Wholesale responded quickly, identified a conflict within our cart setup, and resolved the issue efficiently. Communication throughout was clear, and the feedback provided was genuinely helpful in understanding both the cause and the fix. Very pleased with the level of support and technical knowledge shown.

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Jack, Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support

Update 2026-Mar-26 - Shopify broke stuff as they love to do, Jack fixed it very promptly.

I’ve been using the B2B Wholesale Hub app for 10+ years and have never had a problem with it. Just recently I got a strange error message (which really turned out to be nothing), they responded to my questions immediately and fixed the little glitch. No down time for me EVER. It always a pleasure to use an app that is so well thought out, built well, functions so seamlessly and has such a great team behind it. I give it 5 stars and would, without hesitation, recommend this app to all who need a wholesale app!