Omtaler (748)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
20. mars 2024

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Ave Home
USA
Over 5 år bruker appen
Orbit svarte 22. mars 2024

I really appreciate you sharing this! Thank you! - Emily, Head of Support

20. juni 2024

The app has all function which I wanted.
But the best part of this app is super friendly customer service!

SECO International Inc.
Japan
30 dager bruker appen
Orbit svarte 24. juni 2024

Thank you so much for sharing!! - Emily, Head of Support

10. april 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australia
Rundt 1 år bruker appen
Orbit svarte 11. april 2024

Thanks so much for this review Oren! - Emily, Head of Support

15. februar 2024

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.

This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Knit Collage
USA
Rundt 6 år bruker appen
Orbit svarte 22. februar 2024

Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support

27. mars 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
USA
Nesten 5 år bruker appen
Orbit svarte 2. april 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

21. mars 2024

This app does everything I needed! Group discounts, specific price discounts. AND...the online chat service is fast and amazing! SO SO happy with this

Affordable Grooming Shears
USA
4 måneder bruker appen
Orbit svarte 22. mars 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

21. mars 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
USA
Over 1 år bruker appen
Orbit svarte 26. mars 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

24. april 2024

Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!

BlushLove
USA
27 dager bruker appen
Orbit svarte 26. april 2024

I'm so glad to hear this! Thank you :) - Emily, Head of Support

27. mars 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Over 6 år bruker appen
Orbit svarte 2. april 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

12. mars 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
USA
2 måneder bruker appen
Orbit svarte 14. mars 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support