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I am very happy with the Wholesale Pricing app by Supple. The set up has been very smooth, the service was fast, communication was excellent. Thank you! Janelle
Great app and amazing support. Highly recommended. https://boxquiz.dk
Wholesale Club online support was prompt and great to deal with. Genius App & magic team behind it !
Rob and the Pixel Union Team have demonstrated superb effort to enable Wholesale Club to function on my website, as well as make a couple modifications that made my website pretty darn awesome. I am glad to have their help. I would definitely recommend their app.
We were having an issue with one of our wholesale discounts and they were very helpful in troubleshooting that and getting it resolved.
La aplicacion es fantastica y el soporte genial. Marius me ha ayudado muchisimo en super rápido. La recomiendo
Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!
So happy to hear it! We're happy to help :) - Emily, Support Lead
I am a long-term user (2 years) of this app -- from before the PIXEL UNION acquisition.
Recently I experienced a broken checkout process for NET30 customers.I had not changed anything in the operation of my store, added apps, or changed themes. I contacted support and they verified that the app was broken.
And then…I waited…and waited…and waited…and emailed…and emailed…and emailed…
After waiting five days without resolution, I deleted the app. Their customer service is absolutely pathetic and non-responsive.
If you want to lose sales, install this.
Hi there - sorry for the delay, our office was on limited support during the holiday season. We are back on normal hours now and we have sent you a follow-up email with a request for access to diagnose this ASAP. Please check your inbox and get back to us as soon as you can! Looking forward to hearing from you.
Support on the install has been terrific, very fast and expertly thorough. We've looked at other wholesale Apps that create additional products and variants - STEER CLEAR OF THESE. They are a total nightmare.
Not so with Wholesale. very easy and simple use.
The customer service for Supple Apps is outstanding! I needed a very specific function (I sell downloadable files with monthly freebies) and they were able to help me tailor this app to exactly what I need. They respond to emails within minutes....minutes!