Omtaler (772)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
27. mai 2024

La migliore App per chi vuole creare una sezione B2B dedicata. Gestione completa del negozio e varie soluzioni per ogni esigenza!

American Fitness 2.0
Italia
Rundt 1 måned bruker appen
Orbit svarte 28. mai 2024

Grazie mille! - Emily, Head of Support

27. mars 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
USA
Nesten 5 år bruker appen
Orbit svarte 2. april 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

23. april 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
USA
Over 2 år bruker appen
Orbit svarte 25. april 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

11. januar 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
USA
Over 4 år bruker appen
Orbit svarte 12. januar 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

21. mars 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
USA
Over 1 år bruker appen
Orbit svarte 26. mars 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

27. mars 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Over 6 år bruker appen
Orbit svarte 2. april 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

4. november 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
USA
Nesten 5 år bruker appen
Orbit svarte 6. november 2023

Thank you so much!

26. februar 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
USA
Over 1 år bruker appen
Orbit svarte 28. februar 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

12. mars 2024

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
USA
2 måneder bruker appen
Orbit svarte 14. mars 2024

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

15. april 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

Kedi Labs
USA
5 dager bruker appen
Orbit svarte 19. april 2024

I really appreciate your kind words about my team!! - Emily, Head of Support