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The app works beautifully and all 3 times we required support the service was quick and efficient. We look forward to a long working relationship with the Wholesale Club team.
Thank you for this great review!! I appreciate it :) - Emily, Head of Support
Excellent customer service. Very good support. Hope this app helps us achieve the wholesale goals. Great app.
I am glad you like it so far! Thanks for sharing :) - Emily, Head of Support
We couldn't be happier with Wholesale Club! The app was easy to install and configure. Their online support guide is really helpful, and when stuck in or in need of a custom solution, Emily at Pixel Union went above and beyond to make sure everything was configured to our needs. I couldn't be happier and 100% recommend choosing this app.
I implemented the Wholesale Club app a few months ago, and I must say, my experience has been incredibly smooth. While setting up the app, I did encounter a few initial challenges, but the team behind it was exceptional - patient and always ready to help. (shoutout to Paige and Jack!) They addressed all my questions with grace and even provided clever workarounds to suit my specific business needs.
Managing special pricing can be quite complex, but this app has truly simplified the process for me. It has become an invaluable tool, making it effortless to train my staff on onboarding new customers with special prices. Moreover, I am delighted that the app doesn't slow down my website, as I've had nightmares when I was previously working with WooCommerce.
The Wholesale Club app is a straightforward yet powerful solution that has saved me from spending hundreds of dollars on other alternatives. I am thrilled to have discovered such a reliable and budget-friendly solution. It has made it easy for me to switch my wholesale customers to be able to purchase online instead of having to manually process POs and deal with countless errors in data entry. I highly recommend it!
This is one of the most thorough reviews we've ever received. Thanks so much for taking the time to share your perspective and experience of our app and our support team! It really means a lot to us! - Emily, Head of Support
The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.
This app works well, and the customer service is amazing. They are quick to reply to any questions or concerns. I had tried a few different apps in the past, and one of them messed up my website preventing me from being able to display variant options on my product pages. I mentioned it to the support team at Supple Apps, and even though it was caused by a different app from a different developer, the awesome support team at Supple Apps quickly identified the problem and fixed it.
That's just great customer service. I totally recommend their products and services. If I could give them more than 5 stars I would.
Thank you Marius for assisting me with the installation. I hope other store owners appreciate your unrivaled after sales service as much as i do. Was not expecting to be attended to at the drop of a hat but thanks. Will continue supporting great service and a awesome app!
Sharwoods Bike Tyre.
B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.
I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support
Thank you for all your help!!!!
This app is awesome for our wholesale clients. The incredible customer support is super responsive and has helped me with all my custom requests I've had thus far. I would highly recommend this app to anyone looking to do wholesale pricing.